Domestic Work and the Gig Economy in South Africa: Old wine in new bottles?

Based on innovative, mixed-methods research, this article examines the entry of on-demand platform models into the domestic work sector in South Africa. This sector has long been characterised by high levels of informality, precarity, and exploitation, though recent regulatory advances have provided...

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Main Authors: Abigail Hunt, Emma Samman
Format: Article
Language:English
Published: Global Alliance Against Traffic in Women 2020-09-01
Series:Anti-Trafficking Review
Subjects:
Online Access:https://www.antitraffickingreview.org/index.php/atrjournal/article/view/491
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author Abigail Hunt
Emma Samman
author_facet Abigail Hunt
Emma Samman
author_sort Abigail Hunt
collection DOAJ
description Based on innovative, mixed-methods research, this article examines the entry of on-demand platform models into the domestic work sector in South Africa. This sector has long been characterised by high levels of informality, precarity, and exploitation, though recent regulatory advances have provided labour and social protections to some domestic workers. We locate the rise of the on-demand economy within the longer-term trajectory of domestic work in South Africa, identifying the ‘traditional’ sector as a key site of undervalued labour. On-demand domestic work platforms create much-needed economic opportunities in a context of pervasive un(der)-employment, opportunities that come with some incremental improvements over traditional working arrangements. Yet we contend that platform models maintain the patterns of everyday abuse found elsewhere in the domestic work sector. These models are premised on an ability to navigate regulatory contexts to provide clients with readily available, flexible labour without longer-term commitment, therefore sidestepping employer obligations to provide labour rights and protections. As a result, on-demand companies reinforce the undervalued and largely unprotected labour of marginalised women domestic workers.
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spelling doaj.art-638eacd03d874befac854f2a5bc634c72022-12-21T19:17:33ZengGlobal Alliance Against Traffic in WomenAnti-Trafficking Review2286-75112287-01132020-09-011510212110.14197/atr.201220156439Domestic Work and the Gig Economy in South Africa: Old wine in new bottles?Abigail HuntEmma SammanBased on innovative, mixed-methods research, this article examines the entry of on-demand platform models into the domestic work sector in South Africa. This sector has long been characterised by high levels of informality, precarity, and exploitation, though recent regulatory advances have provided labour and social protections to some domestic workers. We locate the rise of the on-demand economy within the longer-term trajectory of domestic work in South Africa, identifying the ‘traditional’ sector as a key site of undervalued labour. On-demand domestic work platforms create much-needed economic opportunities in a context of pervasive un(der)-employment, opportunities that come with some incremental improvements over traditional working arrangements. Yet we contend that platform models maintain the patterns of everyday abuse found elsewhere in the domestic work sector. These models are premised on an ability to navigate regulatory contexts to provide clients with readily available, flexible labour without longer-term commitment, therefore sidestepping employer obligations to provide labour rights and protections. As a result, on-demand companies reinforce the undervalued and largely unprotected labour of marginalised women domestic workers.https://www.antitraffickingreview.org/index.php/atrjournal/article/view/491domestic worksouth africagig economyinformal economylabour regulationsocial protectionplatform economy
spellingShingle Abigail Hunt
Emma Samman
Domestic Work and the Gig Economy in South Africa: Old wine in new bottles?
Anti-Trafficking Review
domestic work
south africa
gig economy
informal economy
labour regulation
social protection
platform economy
title Domestic Work and the Gig Economy in South Africa: Old wine in new bottles?
title_full Domestic Work and the Gig Economy in South Africa: Old wine in new bottles?
title_fullStr Domestic Work and the Gig Economy in South Africa: Old wine in new bottles?
title_full_unstemmed Domestic Work and the Gig Economy in South Africa: Old wine in new bottles?
title_short Domestic Work and the Gig Economy in South Africa: Old wine in new bottles?
title_sort domestic work and the gig economy in south africa old wine in new bottles
topic domestic work
south africa
gig economy
informal economy
labour regulation
social protection
platform economy
url https://www.antitraffickingreview.org/index.php/atrjournal/article/view/491
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