Artificial Intelligence Methods for Services and Product Sustaining Phase
The main problem the project addresses is reducing time and effort spent by a vendor company on product sustaining phase. This is done by development of the approach for assisting with customer request resolution based on intellectual methods and machine learning algorithms. Solution collects resolv...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
FRUCT
2021-01-01
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| Series: | Proceedings of the XXth Conference of Open Innovations Association FRUCT |
| Subjects: | |
| Online Access: | https://www.fruct.org/publications/acm28/files/Sok.pdf |
