Nursing care by telehealth: what is the influence of distance on communication?
ABSTRACT Objective: Evaluate the perception of nurses regarding interpersonal communication while providing care via telehealth. Method: Qualitative research realized with seven nurses working in telehealth in Brazil, the sample was determined by data saturation. A questionnaire with open question...
Main Authors: | , |
---|---|
Format: | Article |
Language: | English |
Published: |
Associação Brasileira de Enfermagem
|
Series: | Revista Brasileira de Enfermagem |
Subjects: | |
Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672017000500928&lng=en&tlng=en |
_version_ | 1819069238312173568 |
---|---|
author | Ingrid de Almeida Barbosa Maria Júlia Paes da Silva |
author_facet | Ingrid de Almeida Barbosa Maria Júlia Paes da Silva |
author_sort | Ingrid de Almeida Barbosa |
collection | DOAJ |
description | ABSTRACT Objective: Evaluate the perception of nurses regarding interpersonal communication while providing care via telehealth. Method: Qualitative research realized with seven nurses working in telehealth in Brazil, the sample was determined by data saturation. A questionnaire with open questions was applied and then content analysis of the dialogues was conducted, focusing on thematic analysis. Results: Four categories emerged from the dialogues: Understanding the importance of communication; the interpersonal relationship interfering with communication; Communicating via technology; and Learning the communication process. Final considerations: The perception of nurses working in telehealth in Brazil is that technology has facilitated their professional practice; however, in relation to the communication process, they believe it is harder to communicate by telehealth, mainly due to difficulty in perceiving nonverbal signals. To overcome these difficulties, they agreed that interpersonal communication is a skill that must be acquired during their professional training. |
first_indexed | 2024-12-21T16:46:52Z |
format | Article |
id | doaj.art-63e84219e4c547f684df29ad88148e07 |
institution | Directory Open Access Journal |
issn | 1984-0446 |
language | English |
last_indexed | 2024-12-21T16:46:52Z |
publisher | Associação Brasileira de Enfermagem |
record_format | Article |
series | Revista Brasileira de Enfermagem |
spelling | doaj.art-63e84219e4c547f684df29ad88148e072022-12-21T18:56:58ZengAssociação Brasileira de EnfermagemRevista Brasileira de Enfermagem1984-044670592893410.1590/0034-7167-2016-0142S0034-71672017000500928Nursing care by telehealth: what is the influence of distance on communication?Ingrid de Almeida BarbosaMaria Júlia Paes da SilvaABSTRACT Objective: Evaluate the perception of nurses regarding interpersonal communication while providing care via telehealth. Method: Qualitative research realized with seven nurses working in telehealth in Brazil, the sample was determined by data saturation. A questionnaire with open questions was applied and then content analysis of the dialogues was conducted, focusing on thematic analysis. Results: Four categories emerged from the dialogues: Understanding the importance of communication; the interpersonal relationship interfering with communication; Communicating via technology; and Learning the communication process. Final considerations: The perception of nurses working in telehealth in Brazil is that technology has facilitated their professional practice; however, in relation to the communication process, they believe it is harder to communicate by telehealth, mainly due to difficulty in perceiving nonverbal signals. To overcome these difficulties, they agreed that interpersonal communication is a skill that must be acquired during their professional training.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672017000500928&lng=en&tlng=enTelemedicinaTelenfermagemComunicação em SaúdeConsulta RemotaRelações Enfermeiro-Paciente |
spellingShingle | Ingrid de Almeida Barbosa Maria Júlia Paes da Silva Nursing care by telehealth: what is the influence of distance on communication? Revista Brasileira de Enfermagem Telemedicina Telenfermagem Comunicação em Saúde Consulta Remota Relações Enfermeiro-Paciente |
title | Nursing care by telehealth: what is the influence of distance on communication? |
title_full | Nursing care by telehealth: what is the influence of distance on communication? |
title_fullStr | Nursing care by telehealth: what is the influence of distance on communication? |
title_full_unstemmed | Nursing care by telehealth: what is the influence of distance on communication? |
title_short | Nursing care by telehealth: what is the influence of distance on communication? |
title_sort | nursing care by telehealth what is the influence of distance on communication |
topic | Telemedicina Telenfermagem Comunicação em Saúde Consulta Remota Relações Enfermeiro-Paciente |
url | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672017000500928&lng=en&tlng=en |
work_keys_str_mv | AT ingriddealmeidabarbosa nursingcarebytelehealthwhatistheinfluenceofdistanceoncommunication AT mariajuliapaesdasilva nursingcarebytelehealthwhatistheinfluenceofdistanceoncommunication |