Prediction of Emotional Empathy in Intelligent Agents to Facilitate Precise Social Interaction

The research area falls under the umbrella of affective computing and seeks to introduce intelligent agents by simulating emotions artificially and encouraging empathetic behavior in them, to foster emotional empathy in intelligent agents with the overarching objective of improving their autonomy. R...

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Main Authors: Saad Awadh Alanazi, Maryam Shabbir, Nasser Alshammari, Madallah Alruwaili, Iftikhar Hussain, Fahad Ahmad
Format: Article
Language:English
Published: MDPI AG 2023-01-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/13/2/1163
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author Saad Awadh Alanazi
Maryam Shabbir
Nasser Alshammari
Madallah Alruwaili
Iftikhar Hussain
Fahad Ahmad
author_facet Saad Awadh Alanazi
Maryam Shabbir
Nasser Alshammari
Madallah Alruwaili
Iftikhar Hussain
Fahad Ahmad
author_sort Saad Awadh Alanazi
collection DOAJ
description The research area falls under the umbrella of affective computing and seeks to introduce intelligent agents by simulating emotions artificially and encouraging empathetic behavior in them, to foster emotional empathy in intelligent agents with the overarching objective of improving their autonomy. Raising the emotional empathy of intelligent agents to boost their autonomic behavior can increase their independence and adaptability in a socially dynamic context. As emotional intelligence is a subset of social intelligence, it is essential for successful social interaction and relationships. The purpose of this research is to develop an embedded method for analyzing empathic behavior in a socially dynamic situation. A model is proposed for inducing emotional intelligence through a deep learning technique, employing multimodal emotional cues, and triggering appropriate empathetic responses as output. There are 18 categories of emotional behavior, and each one is strongly influenced by multimodal cues such as voice, facial, and other sensory inputs. Due to the changing social context, it is difficult to classify emotional behavior and make predictions based on modest changes in multimodal cues. Robust approaches must be used to be sensitive to these minor changes. Because a one-dimensional convolutional neural network takes advantage of feature localization to minimize the parameters, it is more efficient in this exploration. The study’s findings indicate that the proposed method outperforms other popular ML approaches with a maximum accuracy level of 98.98 percent when compared to currently used methods.
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spelling doaj.art-64020763cbe04730b98ab0be6d7f88d52023-11-30T21:07:05ZengMDPI AGApplied Sciences2076-34172023-01-01132116310.3390/app13021163Prediction of Emotional Empathy in Intelligent Agents to Facilitate Precise Social InteractionSaad Awadh Alanazi0Maryam Shabbir1Nasser Alshammari2Madallah Alruwaili3Iftikhar Hussain4Fahad Ahmad5Department of Computer Science, College of Computer and Information Sciences, Jouf University, Sakaka 72341, Saudi ArabiaSchool of Professional Advancement, University of Management and Technology, Lahore 54700, PakistanDepartment of Computer Science, College of Computer and Information Sciences, Jouf University, Sakaka 72341, Saudi ArabiaDepartment of Computer Engineering and Networks, College of Computer and Information Sciences, Jouf University, Sakaka 72341, Saudi ArabiaCenter for Sustainable Road Freight and Business Management, Heriot-Watt University, Edinburgh EH14 4AS, UKDelta3T, Lahore 54700, PakistanThe research area falls under the umbrella of affective computing and seeks to introduce intelligent agents by simulating emotions artificially and encouraging empathetic behavior in them, to foster emotional empathy in intelligent agents with the overarching objective of improving their autonomy. Raising the emotional empathy of intelligent agents to boost their autonomic behavior can increase their independence and adaptability in a socially dynamic context. As emotional intelligence is a subset of social intelligence, it is essential for successful social interaction and relationships. The purpose of this research is to develop an embedded method for analyzing empathic behavior in a socially dynamic situation. A model is proposed for inducing emotional intelligence through a deep learning technique, employing multimodal emotional cues, and triggering appropriate empathetic responses as output. There are 18 categories of emotional behavior, and each one is strongly influenced by multimodal cues such as voice, facial, and other sensory inputs. Due to the changing social context, it is difficult to classify emotional behavior and make predictions based on modest changes in multimodal cues. Robust approaches must be used to be sensitive to these minor changes. Because a one-dimensional convolutional neural network takes advantage of feature localization to minimize the parameters, it is more efficient in this exploration. The study’s findings indicate that the proposed method outperforms other popular ML approaches with a maximum accuracy level of 98.98 percent when compared to currently used methods.https://www.mdpi.com/2076-3417/13/2/1163artificial intelligencedeep learningconvolutional neural networkemotional empathyintelligent agentsmultimodal emotional cues
spellingShingle Saad Awadh Alanazi
Maryam Shabbir
Nasser Alshammari
Madallah Alruwaili
Iftikhar Hussain
Fahad Ahmad
Prediction of Emotional Empathy in Intelligent Agents to Facilitate Precise Social Interaction
Applied Sciences
artificial intelligence
deep learning
convolutional neural network
emotional empathy
intelligent agents
multimodal emotional cues
title Prediction of Emotional Empathy in Intelligent Agents to Facilitate Precise Social Interaction
title_full Prediction of Emotional Empathy in Intelligent Agents to Facilitate Precise Social Interaction
title_fullStr Prediction of Emotional Empathy in Intelligent Agents to Facilitate Precise Social Interaction
title_full_unstemmed Prediction of Emotional Empathy in Intelligent Agents to Facilitate Precise Social Interaction
title_short Prediction of Emotional Empathy in Intelligent Agents to Facilitate Precise Social Interaction
title_sort prediction of emotional empathy in intelligent agents to facilitate precise social interaction
topic artificial intelligence
deep learning
convolutional neural network
emotional empathy
intelligent agents
multimodal emotional cues
url https://www.mdpi.com/2076-3417/13/2/1163
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