User expectations of privacy in robot assisted therapy

This article describes ethical issues related to the design and use of social robots in sensitive contexts like psychological interventions and provides insights from one user design study and two controlled experiments with adults and children. User expectations regarding privacy with a therapeutic...

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Main Authors: Henkel Zachary, Baugus Kenna, Bethel Cindy L., May David C.
Format: Article
Language:English
Published: De Gruyter 2019-03-01
Series:Paladyn
Subjects:
Online Access:https://doi.org/10.1515/pjbr-2019-0010
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author Henkel Zachary
Baugus Kenna
Bethel Cindy L.
May David C.
author_facet Henkel Zachary
Baugus Kenna
Bethel Cindy L.
May David C.
author_sort Henkel Zachary
collection DOAJ
description This article describes ethical issues related to the design and use of social robots in sensitive contexts like psychological interventions and provides insights from one user design study and two controlled experiments with adults and children. User expectations regarding privacy with a therapeutic robotic dog, Therabot, gathered from a 16 participant design study are presented. Furthermore, results from 142 forensic interviews about bullying experiences conducted with children (ages 8 to 17) using three different social robots (Nao, Female RoboKind, Male RoboKind) and humans (female and male) as forensic interviewers are examined to provide insights into child beliefs about privacy and social judgment in sensitive interactions with social robots. The data collected indicates that adult participants felt a therapeutic robotic dog would be most useful for children in comparison to other age groups, and should include privacy safeguards. Data obtained from children after a forensic interview about their bullying experiences shows that they perceive social robots as providing significantly more socially protective factors than adult humans. These findings provide insight into how children perceive social robots and illustrate the need for careful considerationwhen designing social robots that will be used in sensitive contexts with vulnerable users like children.
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spelling doaj.art-640c765fd8ed4e9dbe94fa6bca88e51f2023-10-02T01:25:19ZengDe GruyterPaladyn2081-48362019-03-0110114015910.1515/pjbr-2019-0010pjbr-2019-0010User expectations of privacy in robot assisted therapyHenkel Zachary0Baugus Kenna1Bethel Cindy L.2May David C.3Mississippi State University, USAMississippi State University, USAMississippi State University, USAMississippi State University, USAThis article describes ethical issues related to the design and use of social robots in sensitive contexts like psychological interventions and provides insights from one user design study and two controlled experiments with adults and children. User expectations regarding privacy with a therapeutic robotic dog, Therabot, gathered from a 16 participant design study are presented. Furthermore, results from 142 forensic interviews about bullying experiences conducted with children (ages 8 to 17) using three different social robots (Nao, Female RoboKind, Male RoboKind) and humans (female and male) as forensic interviewers are examined to provide insights into child beliefs about privacy and social judgment in sensitive interactions with social robots. The data collected indicates that adult participants felt a therapeutic robotic dog would be most useful for children in comparison to other age groups, and should include privacy safeguards. Data obtained from children after a forensic interview about their bullying experiences shows that they perceive social robots as providing significantly more socially protective factors than adult humans. These findings provide insight into how children perceive social robots and illustrate the need for careful considerationwhen designing social robots that will be used in sensitive contexts with vulnerable users like children.https://doi.org/10.1515/pjbr-2019-0010child-robot interactiontherapeutic robotsprivacy
spellingShingle Henkel Zachary
Baugus Kenna
Bethel Cindy L.
May David C.
User expectations of privacy in robot assisted therapy
Paladyn
child-robot interaction
therapeutic robots
privacy
title User expectations of privacy in robot assisted therapy
title_full User expectations of privacy in robot assisted therapy
title_fullStr User expectations of privacy in robot assisted therapy
title_full_unstemmed User expectations of privacy in robot assisted therapy
title_short User expectations of privacy in robot assisted therapy
title_sort user expectations of privacy in robot assisted therapy
topic child-robot interaction
therapeutic robots
privacy
url https://doi.org/10.1515/pjbr-2019-0010
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