Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamics
It can be claimed that an organization is approaching excellence when it achieves acceptable results besides providing appropriate infrastructures and following right processes. Excellence models, such as European Foundation of Quality Management (EFQM), try to establish a tradeoff between enablers...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
University of Isfahan
2014-05-01
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| Series: | مدیریت تولید و عملیات |
| Subjects: | |
| Online Access: | http://uijs.ui.ac.ir/jpom/browse.php?a_code=A-10-181-1&slc_lang=en&sid=1 |
| _version_ | 1797765751135797248 |
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| author | mohammad dehghani saryazdi mohammad saleh owlia |
| author_facet | mohammad dehghani saryazdi mohammad saleh owlia |
| author_sort | mohammad dehghani saryazdi |
| collection | DOAJ |
| description | It can be claimed that an organization is approaching excellence when it achieves acceptable results besides providing appropriate infrastructures and following right processes. Excellence models, such as European Foundation of Quality Management (EFQM), try to establish a tradeoff between enablers and outcomes in evaluating organizational performance. One of those enablers is Knowledge Management (KM), which is gaining increasing attentions nowadays regarding the soaring significance of knowledge resources. In order to evaluate the KM processes, a comprehensive model is required, which should be able to capture all aspects of KM. One of such models is Knowledge Management Assessment Tool (KMAT).
This research is an effort to find the relationship between knowledge and business excellence through system dynamics tool. In other words, this research exploits system dynamics in order to measure the effects of KM on business excellence using a dynamic model based upon a combination of KMAT and EFQM. |
| first_indexed | 2024-03-12T20:14:36Z |
| format | Article |
| id | doaj.art-641018a8fc394a0382f021ece9f186d5 |
| institution | Directory Open Access Journal |
| issn | 2251-6409 2423-6950 |
| language | fas |
| last_indexed | 2024-03-12T20:14:36Z |
| publishDate | 2014-05-01 |
| publisher | University of Isfahan |
| record_format | Article |
| series | مدیریت تولید و عملیات |
| spelling | doaj.art-641018a8fc394a0382f021ece9f186d52023-08-02T01:24:15ZfasUniversity of Isfahanمدیریت تولید و عملیات2251-64092423-69502014-05-01513952Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamicsmohammad dehghani saryazdi0mohammad saleh owlia1 yazd uni yazd uni It can be claimed that an organization is approaching excellence when it achieves acceptable results besides providing appropriate infrastructures and following right processes. Excellence models, such as European Foundation of Quality Management (EFQM), try to establish a tradeoff between enablers and outcomes in evaluating organizational performance. One of those enablers is Knowledge Management (KM), which is gaining increasing attentions nowadays regarding the soaring significance of knowledge resources. In order to evaluate the KM processes, a comprehensive model is required, which should be able to capture all aspects of KM. One of such models is Knowledge Management Assessment Tool (KMAT). This research is an effort to find the relationship between knowledge and business excellence through system dynamics tool. In other words, this research exploits system dynamics in order to measure the effects of KM on business excellence using a dynamic model based upon a combination of KMAT and EFQM.http://uijs.ui.ac.ir/jpom/browse.php?a_code=A-10-181-1&slc_lang=en&sid=1Knowledge Management Knowledge Management Assessment Tool Business Excellence Model European Foundation of Quality Management System Dynamics |
| spellingShingle | mohammad dehghani saryazdi mohammad saleh owlia Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamics مدیریت تولید و عملیات Knowledge Management Knowledge Management Assessment Tool Business Excellence Model European Foundation of Quality Management System Dynamics |
| title | Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamics |
| title_full | Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamics |
| title_fullStr | Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamics |
| title_full_unstemmed | Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamics |
| title_short | Analysis of Knowledge Management Effectiveness on Business Excellence Using System Dynamics |
| title_sort | analysis of knowledge management effectiveness on business excellence using system dynamics |
| topic | Knowledge Management Knowledge Management Assessment Tool Business Excellence Model European Foundation of Quality Management System Dynamics |
| url | http://uijs.ui.ac.ir/jpom/browse.php?a_code=A-10-181-1&slc_lang=en&sid=1 |
| work_keys_str_mv | AT mohammaddehghanisaryazdi analysisofknowledgemanagementeffectivenessonbusinessexcellenceusingsystemdynamics AT mohammadsalehowlia analysisofknowledgemanagementeffectivenessonbusinessexcellenceusingsystemdynamics |