Telerounding: A scoping review and implications for future healthcare practice

Introduction: Telerounding is slated to become an important avenue for future healthcare practice. As utilization of telerounding is increasing, a review of the literature is necessary to distill themes and identify critical considerations for the implementation of telerounding. We provide evidence...

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Main Authors: Andrew C. Griggs, Crystal M. Fausett, Richard J. Simonson, Kimberly N. Williams, Tiffany M. Bisbey, Elizabeth H. Lazzara, Joseph R. Keebler, Deborah DiazGranados, Vimal K. Mishra, Eric J. Thomas, Eduardo Salas
Format: Article
Language:English
Published: Elsevier 2021-12-01
Series:Human Factors in Healthcare
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2772501422000057
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author Andrew C. Griggs
Crystal M. Fausett
Richard J. Simonson
Kimberly N. Williams
Tiffany M. Bisbey
Elizabeth H. Lazzara
Joseph R. Keebler
Deborah DiazGranados
Vimal K. Mishra
Eric J. Thomas
Eduardo Salas
author_facet Andrew C. Griggs
Crystal M. Fausett
Richard J. Simonson
Kimberly N. Williams
Tiffany M. Bisbey
Elizabeth H. Lazzara
Joseph R. Keebler
Deborah DiazGranados
Vimal K. Mishra
Eric J. Thomas
Eduardo Salas
author_sort Andrew C. Griggs
collection DOAJ
description Introduction: Telerounding is slated to become an important avenue for future healthcare practice. As utilization of telerounding is increasing, a review of the literature is necessary to distill themes and identify critical considerations for the implementation of telerounding. We provide evidence of the utility of telerounding and considerations to support its implementation in future healthcare practice based on a scoping review. Method: We collected articles from nine scientific databases from the earliest dated available articles to August 2020. We identified whether each article centered on telerounding policies, regulations, or practice. We also organized information from each article and sorted themes into four categories: sample characteristics, technology utilized, study constructs, and research outcomes. Results: We identified 21 articles related to telerounding that fit our criteria. All articles emphasized telerounding practice. Most articles reported data collected from surgical wards, had adult samples, and utilized robotic telerounding systems. Most articles reported null effects or positive effects on their measured variables. Discussion: Providers and patients can benefit from the effective implementation of telerounding. Telerounding can support patient care by reducing travel expenses and opportunities for infection. Evidence suggests that telerounding can reduce patient length of stay. Patients and providers are willing to utilize telerounding, but patient willingness is influenced by age and education. Telerounding does not appear to negatively impact satisfaction or patient care. Organizations seeking to implement telerounding systems must consider education for their providers, logistics associated with hardware and software, scheduling, and characteristics of the organizational context that can support telerounding. Considerations provided in this article can mitigate difficulties associated with the implementation of telerounding.
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spelling doaj.art-64209a9d5c7c40edb7add9e4fc3b6e202024-01-25T05:24:07ZengElsevierHuman Factors in Healthcare2772-50142021-12-011100008Telerounding: A scoping review and implications for future healthcare practiceAndrew C. Griggs0Crystal M. Fausett1Richard J. Simonson2Kimberly N. Williams3Tiffany M. Bisbey4Elizabeth H. Lazzara5Joseph R. Keebler6Deborah DiazGranados7Vimal K. Mishra8Eric J. Thomas9Eduardo Salas10Department of Human Factors and Behavioral Neurobiology, Embry-Riddle Aeronautical University, Daytona Beach, 1 Aerospace Blvd., Daytona Beach, FL 32114, USADepartment of Human Factors and Behavioral Neurobiology, Embry-Riddle Aeronautical University, Daytona Beach, 1 Aerospace Blvd., Daytona Beach, FL 32114, USADepartment of Human Factors and Behavioral Neurobiology, Embry-Riddle Aeronautical University, Daytona Beach, 1 Aerospace Blvd., Daytona Beach, FL 32114, USADepartment of Human Factors and Behavioral Neurobiology, Embry-Riddle Aeronautical University, Daytona Beach, 1 Aerospace Blvd., Daytona Beach, FL 32114, USADepartment of Psychological Sciences, Rice University, 6100 Main Street, Houston, TX 77005, USADepartment of Human Factors and Behavioral Neurobiology, Embry-Riddle Aeronautical University, Daytona Beach, 1 Aerospace Blvd., Daytona Beach, FL 32114, USA; Corresponding author.Department of Human Factors and Behavioral Neurobiology, Embry-Riddle Aeronautical University, Daytona Beach, 1 Aerospace Blvd., Daytona Beach, FL 32114, USASchool of Medicine, Virginia Commonwealth University, 730 East Broad St., Office 4214, Box 980466, Richmond, VA 23298, USADepartment of Internal Medicine, Virginia Commonwealth University, 1101 East Marshall Street, Box 980102, Richmond, VA 23298-0663, USADepartment of Internal Medicine, McGovern Medical School at The University of Texas Health Science Center Houston, 6431 Fannin St, Houston, TX 77030, USADepartment of Psychological Sciences, Rice University, 6100 Main Street, Houston, TX 77005, USAIntroduction: Telerounding is slated to become an important avenue for future healthcare practice. As utilization of telerounding is increasing, a review of the literature is necessary to distill themes and identify critical considerations for the implementation of telerounding. We provide evidence of the utility of telerounding and considerations to support its implementation in future healthcare practice based on a scoping review. Method: We collected articles from nine scientific databases from the earliest dated available articles to August 2020. We identified whether each article centered on telerounding policies, regulations, or practice. We also organized information from each article and sorted themes into four categories: sample characteristics, technology utilized, study constructs, and research outcomes. Results: We identified 21 articles related to telerounding that fit our criteria. All articles emphasized telerounding practice. Most articles reported data collected from surgical wards, had adult samples, and utilized robotic telerounding systems. Most articles reported null effects or positive effects on their measured variables. Discussion: Providers and patients can benefit from the effective implementation of telerounding. Telerounding can support patient care by reducing travel expenses and opportunities for infection. Evidence suggests that telerounding can reduce patient length of stay. Patients and providers are willing to utilize telerounding, but patient willingness is influenced by age and education. Telerounding does not appear to negatively impact satisfaction or patient care. Organizations seeking to implement telerounding systems must consider education for their providers, logistics associated with hardware and software, scheduling, and characteristics of the organizational context that can support telerounding. Considerations provided in this article can mitigate difficulties associated with the implementation of telerounding.http://www.sciencedirect.com/science/article/pii/S2772501422000057TelemedicineMedical devicesRoboticsPatient-provider communicationHealth-information technology
spellingShingle Andrew C. Griggs
Crystal M. Fausett
Richard J. Simonson
Kimberly N. Williams
Tiffany M. Bisbey
Elizabeth H. Lazzara
Joseph R. Keebler
Deborah DiazGranados
Vimal K. Mishra
Eric J. Thomas
Eduardo Salas
Telerounding: A scoping review and implications for future healthcare practice
Human Factors in Healthcare
Telemedicine
Medical devices
Robotics
Patient-provider communication
Health-information technology
title Telerounding: A scoping review and implications for future healthcare practice
title_full Telerounding: A scoping review and implications for future healthcare practice
title_fullStr Telerounding: A scoping review and implications for future healthcare practice
title_full_unstemmed Telerounding: A scoping review and implications for future healthcare practice
title_short Telerounding: A scoping review and implications for future healthcare practice
title_sort telerounding a scoping review and implications for future healthcare practice
topic Telemedicine
Medical devices
Robotics
Patient-provider communication
Health-information technology
url http://www.sciencedirect.com/science/article/pii/S2772501422000057
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