Patient Portal Messaging for Asynchronous Virtual Care During the COVID-19 Pandemic: Retrospective Analysis

Patient Portal Messaging for Asynchronous Virtual Care During the COVID-19 Pandemic: Retrospective Analysis

BackgroundDuring the COVID-19 pandemic, patient portals and their message platforms allowed remote access to health care. Utilization patterns in patient messaging during the COVID-19 crisis have not been studied thoroughly. In this work, we propose characterizing patients an...

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Bibliographic Details
Main Authors: Ming Huang, Aditya Khurana, George Mastorakos, Andrew Wen, Huan He, Liwei Wang, Sijia Liu, Yanshan Wang, Nansu Zong, Julie Prigge, Brian Costello, Nilay Shah, Henry Ting, Jungwei Fan, Christi Patten, Hongfang Liu
Format: Article
Language:English
Published: JMIR Publications 2022-05-01
Series:JMIR Human Factors
Online Access:https://humanfactors.jmir.org/2022/2/e35187

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