The Communication Strategies on Tourist Guide Professionalism in Lombok West Nusa Tenggara
This study was aimed at finding out the communication strategies on tourist guide professionalism in Lombok West Nusa Tenggara. The main research question raised in the study was “How the communication strategies were used by the tour guides in terms of being professional tourists guides ”. The rese...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Pendidikan Mandalika
2021-07-01
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| Series: | Journal of Languages and Language Teaching |
| Subjects: | |
| Online Access: | https://e-journal.undikma.ac.id/index.php/jollt/article/view/3880 |
| _version_ | 1797738862255013888 |
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| author | Ahmad Hanan Sugianto Sugianto |
| author_facet | Ahmad Hanan Sugianto Sugianto |
| author_sort | Ahmad Hanan |
| collection | DOAJ |
| description | This study was aimed at finding out the communication strategies on tourist guide professionalism in Lombok West Nusa Tenggara. The main research question raised in the study was “How the communication strategies were used by the tour guides in terms of being professional tourists guides ”. The research was categorized into a descriptive qualitative study where the researcher used purposive sampling with a specific subset of people to find out the exact criteria of respondents. The researcher adopted snowball techniques in describing and interpreting the role of self-presentation on tourist guide professionalism. There were five tourist guides on the bus tour in their videos recorder and questionnaires towards communication strategies of English speech manner regarding tourist guides’ professionalism. The sample was purposively taken by involving the guided cruise ship passenger tour at Lembar harbor. The result of the study found that the tourist guide’s professionalism with the role of self-presentation was positively related with the categories of self-promotion, Ingratiation, supplication, exemplification, and Intimidation. Further, it was found as well that the tourist guides professionalism performances were positively related to the role of communication strategies under five main categories. The study concluded that five communication strategies were used by the tourist guide those are (1) Paraphrase with various Subcategories Approximation, Word Coinage, and Circumlocution (2). Transfer with two elements: (a) Literal Translation (b) Language Switch (3). Appeal for Assistance. (4). Mime (5). Avoidance Strategy consists of two subcategories (a) Topic Avoidance and (b) Message Abandonment. |
| first_indexed | 2024-03-12T13:49:58Z |
| format | Article |
| id | doaj.art-64caaef9628f4854acde35df9689fcea |
| institution | Directory Open Access Journal |
| issn | 2338-0810 2621-1378 |
| language | English |
| last_indexed | 2024-03-12T13:49:58Z |
| publishDate | 2021-07-01 |
| publisher | Universitas Pendidikan Mandalika |
| record_format | Article |
| series | Journal of Languages and Language Teaching |
| spelling | doaj.art-64caaef9628f4854acde35df9689fcea2023-08-23T07:12:56ZengUniversitas Pendidikan MandalikaJournal of Languages and Language Teaching2338-08102621-13782021-07-019331632510.33394/jollt.v9i3.38802704The Communication Strategies on Tourist Guide Professionalism in Lombok West Nusa TenggaraAhmad Hanan0Sugianto Sugianto1Universitas Pendidikan MandalikaUniversitas Pendidikan MandalikaThis study was aimed at finding out the communication strategies on tourist guide professionalism in Lombok West Nusa Tenggara. The main research question raised in the study was “How the communication strategies were used by the tour guides in terms of being professional tourists guides ”. The research was categorized into a descriptive qualitative study where the researcher used purposive sampling with a specific subset of people to find out the exact criteria of respondents. The researcher adopted snowball techniques in describing and interpreting the role of self-presentation on tourist guide professionalism. There were five tourist guides on the bus tour in their videos recorder and questionnaires towards communication strategies of English speech manner regarding tourist guides’ professionalism. The sample was purposively taken by involving the guided cruise ship passenger tour at Lembar harbor. The result of the study found that the tourist guide’s professionalism with the role of self-presentation was positively related with the categories of self-promotion, Ingratiation, supplication, exemplification, and Intimidation. Further, it was found as well that the tourist guides professionalism performances were positively related to the role of communication strategies under five main categories. The study concluded that five communication strategies were used by the tourist guide those are (1) Paraphrase with various Subcategories Approximation, Word Coinage, and Circumlocution (2). Transfer with two elements: (a) Literal Translation (b) Language Switch (3). Appeal for Assistance. (4). Mime (5). Avoidance Strategy consists of two subcategories (a) Topic Avoidance and (b) Message Abandonment.https://e-journal.undikma.ac.id/index.php/jollt/article/view/3880self-presentation, communication strategy, tourist guides, professionalism performance |
| spellingShingle | Ahmad Hanan Sugianto Sugianto The Communication Strategies on Tourist Guide Professionalism in Lombok West Nusa Tenggara Journal of Languages and Language Teaching self-presentation, communication strategy, tourist guides, professionalism performance |
| title | The Communication Strategies on Tourist Guide Professionalism in Lombok West Nusa Tenggara |
| title_full | The Communication Strategies on Tourist Guide Professionalism in Lombok West Nusa Tenggara |
| title_fullStr | The Communication Strategies on Tourist Guide Professionalism in Lombok West Nusa Tenggara |
| title_full_unstemmed | The Communication Strategies on Tourist Guide Professionalism in Lombok West Nusa Tenggara |
| title_short | The Communication Strategies on Tourist Guide Professionalism in Lombok West Nusa Tenggara |
| title_sort | communication strategies on tourist guide professionalism in lombok west nusa tenggara |
| topic | self-presentation, communication strategy, tourist guides, professionalism performance |
| url | https://e-journal.undikma.ac.id/index.php/jollt/article/view/3880 |
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