Organizational context and care management by nurses at emergency care units

The purpose of this study was to understand the meanings attributed to the organizational context and the role of nurses in care management at emergency care units. This study was based on qualitative research and the Grounded Theory methodological framework. Data were collected from September 2011...

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Main Authors: José Luís Guedes dos Santos, Aline Lima Pestana, Giovana Dorneles Callegaro Higashi, Roberta Juliane Tono de Oliveira, Sônia da Silva Reis Cassetari, Alacoque Lorenzini Erdmann
Format: Article
Language:English
Published: Universidade Federal do Rio Grande do Sul
Series:Revista Gaúcha de Enfermagem
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1983-14472014000400058&lng=en&tlng=en
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author José Luís Guedes dos Santos
Aline Lima Pestana
Giovana Dorneles Callegaro Higashi
Roberta Juliane Tono de Oliveira
Sônia da Silva Reis Cassetari
Alacoque Lorenzini Erdmann
author_facet José Luís Guedes dos Santos
Aline Lima Pestana
Giovana Dorneles Callegaro Higashi
Roberta Juliane Tono de Oliveira
Sônia da Silva Reis Cassetari
Alacoque Lorenzini Erdmann
author_sort José Luís Guedes dos Santos
collection DOAJ
description The purpose of this study was to understand the meanings attributed to the organizational context and the role of nurses in care management at emergency care units. This study was based on qualitative research and the Grounded Theory methodological framework. Data were collected from September 2011 to June 2012 by means of semi-structured interviews with 20 participants from two emergency care units (UPA) in southern Brazil, divided into three sample groups. The context is marked by constraints that hinder communication and interaction between professionals and the search of assistance by patients with demands that are not resolved at other levels of care. This scenario highlights the performance of nurses in the managerial dimension of their work, who assume the responsibility for managing care and coordinating professional actions in favour of improved care practices.
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spelling doaj.art-64d63d40411a438887ee85067bf2b0bb2022-12-21T18:02:12ZengUniversidade Federal do Rio Grande do SulRevista Gaúcha de Enfermagem1983-1447354586410.1590/1983-1447.2014.04.45221S1983-14472014000400058Organizational context and care management by nurses at emergency care unitsJosé Luís Guedes dos SantosAline Lima PestanaGiovana Dorneles Callegaro HigashiRoberta Juliane Tono de OliveiraSônia da Silva Reis CassetariAlacoque Lorenzini ErdmannThe purpose of this study was to understand the meanings attributed to the organizational context and the role of nurses in care management at emergency care units. This study was based on qualitative research and the Grounded Theory methodological framework. Data were collected from September 2011 to June 2012 by means of semi-structured interviews with 20 participants from two emergency care units (UPA) in southern Brazil, divided into three sample groups. The context is marked by constraints that hinder communication and interaction between professionals and the search of assistance by patients with demands that are not resolved at other levels of care. This scenario highlights the performance of nurses in the managerial dimension of their work, who assume the responsibility for managing care and coordinating professional actions in favour of improved care practices.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1983-14472014000400058&lng=en&tlng=enAtención de enfermeríaGerenciaEnfermería de urgenciaServicios médicos de urgencia
spellingShingle José Luís Guedes dos Santos
Aline Lima Pestana
Giovana Dorneles Callegaro Higashi
Roberta Juliane Tono de Oliveira
Sônia da Silva Reis Cassetari
Alacoque Lorenzini Erdmann
Organizational context and care management by nurses at emergency care units
Revista Gaúcha de Enfermagem
Atención de enfermería
Gerencia
Enfermería de urgencia
Servicios médicos de urgencia
title Organizational context and care management by nurses at emergency care units
title_full Organizational context and care management by nurses at emergency care units
title_fullStr Organizational context and care management by nurses at emergency care units
title_full_unstemmed Organizational context and care management by nurses at emergency care units
title_short Organizational context and care management by nurses at emergency care units
title_sort organizational context and care management by nurses at emergency care units
topic Atención de enfermería
Gerencia
Enfermería de urgencia
Servicios médicos de urgencia
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1983-14472014000400058&lng=en&tlng=en
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