The impact of COVID-19 on visitors' wayfinding within healthcare centers

The novel COVID-19 pandemic has caused substantial calamities in developing countries such as Iran, which initially suffered from inadequate infrastructure essential for the pandemic control. Due to the ongoing development of this malady, healthcare centers are recognized as one of the most signific...

Full description

Bibliographic Details
Main Authors: Elham Mehrinejad Khotbehsara, Reza Askarizad, Maryam Mehrinejad, Sara Nourmusavi Nasab, Kathirgamalingam Somasundaraswaran
Format: Article
Language:English
Published: Elsevier 2023-05-01
Series:Ain Shams Engineering Journal
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2090447922002684
_version_ 1797961119297437696
author Elham Mehrinejad Khotbehsara
Reza Askarizad
Maryam Mehrinejad
Sara Nourmusavi Nasab
Kathirgamalingam Somasundaraswaran
author_facet Elham Mehrinejad Khotbehsara
Reza Askarizad
Maryam Mehrinejad
Sara Nourmusavi Nasab
Kathirgamalingam Somasundaraswaran
author_sort Elham Mehrinejad Khotbehsara
collection DOAJ
description The novel COVID-19 pandemic has caused substantial calamities in developing countries such as Iran, which initially suffered from inadequate infrastructure essential for the pandemic control. Due to the ongoing development of this malady, healthcare centers are recognized as one of the most significant hotspots within public settings so they are directly pertinent to the physical and mental health of visitors. The main objective for conducting the present study is to investigate the impact of the COVID-19 pandemic on the visitors' wayfinding procedure within Qa'em hospital, located in Rasht, northern Iran. The adopted methodology in the present study is based on a comparison between the collected data regarding the wayfinding behavior of visitors before and after the outbreak of the COVID-19 pandemic using mixed methods, namely Space Syntax, gate counting, people following, and semi-structured interviews. The obtained empirical results displayed that visitors were significantly confused and hesitant throughout their wayfinding process after the outbreak of the pandemic. Indeed, spatial accessibility and legibility were not found to be adequate for facilitating the wayfinding of the visitors. Moreover, the requirements for the reconfiguration of furniture layout in the waiting areas, according to the underlying notions of social distancing, became conspicuous as the pragmatic implications for the post-pandemic healthcare centers.
first_indexed 2024-04-11T00:54:26Z
format Article
id doaj.art-64eccf9d74934618950d34b01cd7f6f5
institution Directory Open Access Journal
issn 2090-4479
language English
last_indexed 2024-04-11T00:54:26Z
publishDate 2023-05-01
publisher Elsevier
record_format Article
series Ain Shams Engineering Journal
spelling doaj.art-64eccf9d74934618950d34b01cd7f6f52023-01-05T06:46:58ZengElsevierAin Shams Engineering Journal2090-44792023-05-01145101957The impact of COVID-19 on visitors' wayfinding within healthcare centersElham Mehrinejad Khotbehsara0Reza Askarizad1Maryam Mehrinejad2Sara Nourmusavi Nasab3Kathirgamalingam Somasundaraswaran4Faculty of Health, Engineering and Sciences, University of Southern Queensland, Toowoomba, AustraliaThe Center for Modern Chinese City Studies, Institute of Urban Development, East China Normal University, Shanghai 200062, China; Urban Planning and Spatial Development Department, School of Architecture, Universidad Politécnica de Madrid, Madrid, Spain; Corresponding author.Razi Hospital, Rasht, Gilan, IranDepartment of Architecture, University of Guilan, Rasht, IranFaculty of Health, Engineering and Sciences, University of Southern Queensland, Toowoomba, AustraliaThe novel COVID-19 pandemic has caused substantial calamities in developing countries such as Iran, which initially suffered from inadequate infrastructure essential for the pandemic control. Due to the ongoing development of this malady, healthcare centers are recognized as one of the most significant hotspots within public settings so they are directly pertinent to the physical and mental health of visitors. The main objective for conducting the present study is to investigate the impact of the COVID-19 pandemic on the visitors' wayfinding procedure within Qa'em hospital, located in Rasht, northern Iran. The adopted methodology in the present study is based on a comparison between the collected data regarding the wayfinding behavior of visitors before and after the outbreak of the COVID-19 pandemic using mixed methods, namely Space Syntax, gate counting, people following, and semi-structured interviews. The obtained empirical results displayed that visitors were significantly confused and hesitant throughout their wayfinding process after the outbreak of the pandemic. Indeed, spatial accessibility and legibility were not found to be adequate for facilitating the wayfinding of the visitors. Moreover, the requirements for the reconfiguration of furniture layout in the waiting areas, according to the underlying notions of social distancing, became conspicuous as the pragmatic implications for the post-pandemic healthcare centers.http://www.sciencedirect.com/science/article/pii/S2090447922002684Coronavirus (COVID-19)Healthcare centersPandemic (Epidemic)Space syntaxWayfinding
spellingShingle Elham Mehrinejad Khotbehsara
Reza Askarizad
Maryam Mehrinejad
Sara Nourmusavi Nasab
Kathirgamalingam Somasundaraswaran
The impact of COVID-19 on visitors' wayfinding within healthcare centers
Ain Shams Engineering Journal
Coronavirus (COVID-19)
Healthcare centers
Pandemic (Epidemic)
Space syntax
Wayfinding
title The impact of COVID-19 on visitors' wayfinding within healthcare centers
title_full The impact of COVID-19 on visitors' wayfinding within healthcare centers
title_fullStr The impact of COVID-19 on visitors' wayfinding within healthcare centers
title_full_unstemmed The impact of COVID-19 on visitors' wayfinding within healthcare centers
title_short The impact of COVID-19 on visitors' wayfinding within healthcare centers
title_sort impact of covid 19 on visitors wayfinding within healthcare centers
topic Coronavirus (COVID-19)
Healthcare centers
Pandemic (Epidemic)
Space syntax
Wayfinding
url http://www.sciencedirect.com/science/article/pii/S2090447922002684
work_keys_str_mv AT elhammehrinejadkhotbehsara theimpactofcovid19onvisitorswayfindingwithinhealthcarecenters
AT rezaaskarizad theimpactofcovid19onvisitorswayfindingwithinhealthcarecenters
AT maryammehrinejad theimpactofcovid19onvisitorswayfindingwithinhealthcarecenters
AT saranourmusavinasab theimpactofcovid19onvisitorswayfindingwithinhealthcarecenters
AT kathirgamalingamsomasundaraswaran theimpactofcovid19onvisitorswayfindingwithinhealthcarecenters
AT elhammehrinejadkhotbehsara impactofcovid19onvisitorswayfindingwithinhealthcarecenters
AT rezaaskarizad impactofcovid19onvisitorswayfindingwithinhealthcarecenters
AT maryammehrinejad impactofcovid19onvisitorswayfindingwithinhealthcarecenters
AT saranourmusavinasab impactofcovid19onvisitorswayfindingwithinhealthcarecenters
AT kathirgamalingamsomasundaraswaran impactofcovid19onvisitorswayfindingwithinhealthcarecenters