The assessment of service quality effect in higher education sector on satisfaction, suggestion, and behavioral intention of university students: The case of Turkey
The number of enterprises in the service sector is increasing with the time and the market for service sector is expanding. Universities as higher education institutions were affected by these developments in the service sector and have included providing quality service to their internal and exter...
Main Authors: | Esen Gürbüz, Muhammet Bayraktar |
---|---|
Format: | Article |
Language: | English |
Published: |
Universidad de Deusto
2023-05-01
|
Series: | Tuning Journal for Higher Education |
Subjects: | |
Online Access: | https://tuningjournal.org/article/view/2403 |
Similar Items
-
The Level of Educational Services Quality in Saudi Universities according to a Developed Scale University of Imam Muhammad bin Saud Islamic Model
by: Nouf Abdulaali Al-Ajmi, et al.
Published: (2016-06-01) -
Diagnóstico da qualidade em uma IES: a percepção da comunidade acadêmica
by: Sidnei Vieira Marinho, et al. -
PENGUKURAN KUALITAS LAYANAN DENGAN HIGHER EDUCATION PERFORMANCE (HEdPERF) DAN HIGHER EDUCATION SERVICE QUALITY (HiEdQUAL)
by: Ika Widya Ardhyani, et al.
Published: (2017-06-01) -
AN EMPIRICAL EXAMINATION OF THE RELATIONSHIPS BETWEEN SERVICE QUALITY, SATISFACTION AND BEHAVIORAL INTENTIONS IN HIGHER EDUCATION SETTING
by: Jaroslav Dado, et al.
Published: (2012-11-01) -
Factor structure of suggestibility revisited: new evidence for direct and indirect suggestibility
by: Romuald Polczyk
Published: (2016-05-01)