The Effect of Perceived Risk, Financial Knowledge and Government Support on User Interest with Perceived Usefulness as an Intervening Variable: A Study on e-Wallet Users in Sulawesi

Indonesia's economic growth still has a significant impact during the COVID-19 pandemic. Various efforts have been made by the government to prevent the spread of the virus by implementing the Large-Scale Social Restriction (PSBB) policy to the Enforcement of Community Activity Restrictions (PP...

Full description

Bibliographic Details
Main Authors: Eka Indriyani MS, Fatma Fatma, Ruslan Hasyim
Format: Article
Language:English
Published: Universitas Bung Hatta 2022-07-01
Series:Jurnal Manajemen Universitas Bung Hatta
Online Access:https://ejurnal.bunghatta.ac.id/index.php/JMN/article/view/20886
_version_ 1797205908505231360
author Eka Indriyani MS
Fatma Fatma
Ruslan Hasyim
author_facet Eka Indriyani MS
Fatma Fatma
Ruslan Hasyim
author_sort Eka Indriyani MS
collection DOAJ
description Indonesia's economic growth still has a significant impact during the COVID-19 pandemic. Various efforts have been made by the government to prevent the spread of the virus by implementing the Large-Scale Social Restriction (PSBB) policy to the Enforcement of Community Activity Restrictions (PPKM). This is implemented to avoid crowds and all activities can only be done at home (work from home), including satisfy consumptive needs. During the pandemic, there is the right choice to transact only from home or where we are currently, namely the use of digital e-wallet payments. This study aims to analyze the effect of perceived risk, financial knowledge and government support on user’s interest of e-wallet with perceived usefulness as an intervening variable in Sulawesi Island. Data was collected through a questionnaire or google form and then analyzed using the Smart-PLS 3.0 software. The sample is 384 e-wallet users who are in the Sulawesi Island with the criteria that they have used e-wallet since March 2019 until now. The results of the study prove that of the seven direct relationships there is only one relationship does not have a significant effect, namely government support does not effects e-wallet user’s interest. While the other three indirect relationships proved to have a significant effect.
first_indexed 2024-04-24T08:58:36Z
format Article
id doaj.art-657b4076aab84c3dacd2671e723f5ce1
institution Directory Open Access Journal
issn 1907-6576
2615-5370
language English
last_indexed 2024-04-24T08:58:36Z
publishDate 2022-07-01
publisher Universitas Bung Hatta
record_format Article
series Jurnal Manajemen Universitas Bung Hatta
spelling doaj.art-657b4076aab84c3dacd2671e723f5ce12024-04-16T04:55:56ZengUniversitas Bung HattaJurnal Manajemen Universitas Bung Hatta1907-65762615-53702022-07-0117219220610.37301/jmubh.v17i2.2088620353The Effect of Perceived Risk, Financial Knowledge and Government Support on User Interest with Perceived Usefulness as an Intervening Variable: A Study on e-Wallet Users in SulawesiEka Indriyani MS0Fatma Fatma1Ruslan Hasyim2Universitas Islam Negeri Alauddin MakassarSTIE Panca Bhakti PaluUniversitas Muhammadiyah SorongIndonesia's economic growth still has a significant impact during the COVID-19 pandemic. Various efforts have been made by the government to prevent the spread of the virus by implementing the Large-Scale Social Restriction (PSBB) policy to the Enforcement of Community Activity Restrictions (PPKM). This is implemented to avoid crowds and all activities can only be done at home (work from home), including satisfy consumptive needs. During the pandemic, there is the right choice to transact only from home or where we are currently, namely the use of digital e-wallet payments. This study aims to analyze the effect of perceived risk, financial knowledge and government support on user’s interest of e-wallet with perceived usefulness as an intervening variable in Sulawesi Island. Data was collected through a questionnaire or google form and then analyzed using the Smart-PLS 3.0 software. The sample is 384 e-wallet users who are in the Sulawesi Island with the criteria that they have used e-wallet since March 2019 until now. The results of the study prove that of the seven direct relationships there is only one relationship does not have a significant effect, namely government support does not effects e-wallet user’s interest. While the other three indirect relationships proved to have a significant effect.https://ejurnal.bunghatta.ac.id/index.php/JMN/article/view/20886
spellingShingle Eka Indriyani MS
Fatma Fatma
Ruslan Hasyim
The Effect of Perceived Risk, Financial Knowledge and Government Support on User Interest with Perceived Usefulness as an Intervening Variable: A Study on e-Wallet Users in Sulawesi
Jurnal Manajemen Universitas Bung Hatta
title The Effect of Perceived Risk, Financial Knowledge and Government Support on User Interest with Perceived Usefulness as an Intervening Variable: A Study on e-Wallet Users in Sulawesi
title_full The Effect of Perceived Risk, Financial Knowledge and Government Support on User Interest with Perceived Usefulness as an Intervening Variable: A Study on e-Wallet Users in Sulawesi
title_fullStr The Effect of Perceived Risk, Financial Knowledge and Government Support on User Interest with Perceived Usefulness as an Intervening Variable: A Study on e-Wallet Users in Sulawesi
title_full_unstemmed The Effect of Perceived Risk, Financial Knowledge and Government Support on User Interest with Perceived Usefulness as an Intervening Variable: A Study on e-Wallet Users in Sulawesi
title_short The Effect of Perceived Risk, Financial Knowledge and Government Support on User Interest with Perceived Usefulness as an Intervening Variable: A Study on e-Wallet Users in Sulawesi
title_sort effect of perceived risk financial knowledge and government support on user interest with perceived usefulness as an intervening variable a study on e wallet users in sulawesi
url https://ejurnal.bunghatta.ac.id/index.php/JMN/article/view/20886
work_keys_str_mv AT ekaindriyanims theeffectofperceivedriskfinancialknowledgeandgovernmentsupportonuserinterestwithperceivedusefulnessasaninterveningvariableastudyonewalletusersinsulawesi
AT fatmafatma theeffectofperceivedriskfinancialknowledgeandgovernmentsupportonuserinterestwithperceivedusefulnessasaninterveningvariableastudyonewalletusersinsulawesi
AT ruslanhasyim theeffectofperceivedriskfinancialknowledgeandgovernmentsupportonuserinterestwithperceivedusefulnessasaninterveningvariableastudyonewalletusersinsulawesi
AT ekaindriyanims effectofperceivedriskfinancialknowledgeandgovernmentsupportonuserinterestwithperceivedusefulnessasaninterveningvariableastudyonewalletusersinsulawesi
AT fatmafatma effectofperceivedriskfinancialknowledgeandgovernmentsupportonuserinterestwithperceivedusefulnessasaninterveningvariableastudyonewalletusersinsulawesi
AT ruslanhasyim effectofperceivedriskfinancialknowledgeandgovernmentsupportonuserinterestwithperceivedusefulnessasaninterveningvariableastudyonewalletusersinsulawesi