DELIVERY PERFORMANCE MEASUREMENT IN AN INTEGRATED SUPPLY CHAIN MANAGEMENT: CASE STUDY IN BATTERIES MANUFACTURING FIRM
Delivery performance provides an indication of how successful the supply chain is at providingproducts and services to the customer. This metric is most important in supply chain management asit integrates the measurement of performance right from supplier end to the customer end. Presentresearch is...
Main Authors: | V.V. Muniswamy, K. Prahlada Rao, C. Madhusudhana Rao |
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Format: | Article |
Language: | English |
Published: |
University in Belgrade
2011-11-01
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Series: | Serbian Journal of Management |
Subjects: | |
Online Access: | http://www.sjm06.com/SJM%20ISSN1452-4864/6_2_2011_November_123-282/6_2_205-220.pdf |
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