MANAGING CREDIT AND CARD FRAUD PHENOMENA IN THE BANKING SYSTEM OF THE REPUBLIC OF SERBIA
The paper discusses an analysis of credit and card fraud phenomena identified by a multinational bank in the Republic of Serbia. The research aims to evaluate the effectiveness of existing systems and practices for managing fraud risks in the banking sector of the Republic of Serbia. It explores the...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2024-03-01
|
| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://ijqr.net/journal/v18-n1/15.pdf |
| _version_ | 1797317254458638336 |
|---|---|
| author | Nikola Stefanović Tamara Đalić Jovana Vesić |
| author_facet | Nikola Stefanović Tamara Đalić Jovana Vesić |
| author_sort | Nikola Stefanović |
| collection | DOAJ |
| description | The paper discusses an analysis of credit and card fraud phenomena identified by a multinational bank in the Republic of Serbia. The research aims to evaluate the effectiveness of existing systems and practices for managing fraud risks in the banking sector of the Republic of Serbia. It explores the potential impact of fraudulent activities on the credit and card processes, as well as risk management in the banking system during the period before, during, and after the Covid-19 pandemic, specifically from 2018 to 2022. The most significant research result provides a descriptive profile of potential fraud perpetrators in the banking sector. This can contribute to decision-makers in finance, managers, and analysts to better scrutinize the profiles of potential credit users. Recognizing early signs that indicate a person is likely to commit fraudulent acts allows banks to prevent potential fraud in a timely manner, thus averting possible financial losses. |
| first_indexed | 2024-03-08T03:32:16Z |
| format | Article |
| id | doaj.art-65e539d570fc46608e20bb3fc458e2c9 |
| institution | Directory Open Access Journal |
| issn | 1800-6450 1800-7473 |
| language | English |
| last_indexed | 2024-03-08T03:32:16Z |
| publishDate | 2024-03-01 |
| publisher | Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia |
| record_format | Article |
| series | International Journal for Quality Research |
| spelling | doaj.art-65e539d570fc46608e20bb3fc458e2c92024-02-10T17:58:57ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732024-03-0118121923410.24874/IJQR18.01-15MANAGING CREDIT AND CARD FRAUD PHENOMENA IN THE BANKING SYSTEM OF THE REPUBLIC OF SERBIANikola Stefanović 0https://orcid.org/0000-0003-4554-7547Tamara Đalić 1https://orcid.org/0000-0002-5747-7542Jovana Vesić2Faculty of Business in Belgrade, Singidunum University, Belgrade, SerbiaFaculty of Business Economics and Entrepreneurship, Belgrade, Serbia Faculty of Business Economics and Entrepreneurship Belgrade, SerbiaThe paper discusses an analysis of credit and card fraud phenomena identified by a multinational bank in the Republic of Serbia. The research aims to evaluate the effectiveness of existing systems and practices for managing fraud risks in the banking sector of the Republic of Serbia. It explores the potential impact of fraudulent activities on the credit and card processes, as well as risk management in the banking system during the period before, during, and after the Covid-19 pandemic, specifically from 2018 to 2022. The most significant research result provides a descriptive profile of potential fraud perpetrators in the banking sector. This can contribute to decision-makers in finance, managers, and analysts to better scrutinize the profiles of potential credit users. Recognizing early signs that indicate a person is likely to commit fraudulent acts allows banks to prevent potential fraud in a timely manner, thus averting possible financial losses.http://ijqr.net/journal/v18-n1/15.pdfbanking riskscredit fraudsfraud perpetratorcredit card |
| spellingShingle | Nikola Stefanović Tamara Đalić Jovana Vesić MANAGING CREDIT AND CARD FRAUD PHENOMENA IN THE BANKING SYSTEM OF THE REPUBLIC OF SERBIA International Journal for Quality Research banking risks credit frauds fraud perpetrator credit card |
| title | MANAGING CREDIT AND CARD FRAUD PHENOMENA IN THE BANKING SYSTEM OF THE REPUBLIC OF SERBIA |
| title_full | MANAGING CREDIT AND CARD FRAUD PHENOMENA IN THE BANKING SYSTEM OF THE REPUBLIC OF SERBIA |
| title_fullStr | MANAGING CREDIT AND CARD FRAUD PHENOMENA IN THE BANKING SYSTEM OF THE REPUBLIC OF SERBIA |
| title_full_unstemmed | MANAGING CREDIT AND CARD FRAUD PHENOMENA IN THE BANKING SYSTEM OF THE REPUBLIC OF SERBIA |
| title_short | MANAGING CREDIT AND CARD FRAUD PHENOMENA IN THE BANKING SYSTEM OF THE REPUBLIC OF SERBIA |
| title_sort | managing credit and card fraud phenomena in the banking system of the republic of serbia |
| topic | banking risks credit frauds fraud perpetrator credit card |
| url | http://ijqr.net/journal/v18-n1/15.pdf |
| work_keys_str_mv | AT nikolastefanovic managingcreditandcardfraudphenomenainthebankingsystemoftherepublicofserbia AT tamarađalic managingcreditandcardfraudphenomenainthebankingsystemoftherepublicofserbia AT jovanavesic managingcreditandcardfraudphenomenainthebankingsystemoftherepublicofserbia |