Impact of Social Media Marketing on Consumer Purchasing Intention: Mediating Role of Consumer Engagement. Insights from the University Students

Purpose: This study focuses on the topic of social media marketing's impact on consumer purchasing intentions and how it is exacerbated by consumer engagement as a mediating factor.  Methodology: The study analyzes the data gathered from 150 active respondents of social media marketing plat...

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Main Authors: Jameel Ahmed Khan Hakro, Salar Hussain Shah, Ghalib Ahmed, Raja Sajid Hussain
Format: Article
Language:English
Published: CSRC Publishing 2023-09-01
Series:Journal of Business and Social Review in Emerging Economies
Subjects:
Online Access:https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2700
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author Jameel Ahmed Khan Hakro
Salar Hussain Shah
Ghalib Ahmed
Raja Sajid Hussain
author_facet Jameel Ahmed Khan Hakro
Salar Hussain Shah
Ghalib Ahmed
Raja Sajid Hussain
author_sort Jameel Ahmed Khan Hakro
collection DOAJ
description Purpose: This study focuses on the topic of social media marketing's impact on consumer purchasing intentions and how it is exacerbated by consumer engagement as a mediating factor.  Methodology: The study analyzes the data gathered from 150 active respondents of social media marketing platforms in SZABIST Larkana Campus, results were analyzed and generated by using ANOVA and various other analysis tools.  Findings: Findings demonstrate the efficiency of social media marketing as well as how customer interaction affects decision-making. In the context of the SZABIST Larkana Campus, we investigate the indirect impacts of customer interaction on the link between consumer purchasing intention and social medial marketing.  Implications/Originality/Value: The study broadens the scope of the existing research on social media marketing. The findings suggest that marketers should react to the rising importance of corporate actions having a significant impact on consumer purchase intentions. Businesses can implement this advice most effectively by continuously monitoring customer concerns while maintaining their digital marketing strategies.
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spelling doaj.art-65f7da50d5e94b40b3fad7f3861dd6b62023-09-27T21:55:57ZengCSRC PublishingJournal of Business and Social Review in Emerging Economies2519-089X2519-03262023-09-019310.26710/jbsee.v9i3.2700Impact of Social Media Marketing on Consumer Purchasing Intention: Mediating Role of Consumer Engagement. Insights from the University StudentsJameel Ahmed Khan Hakro0Salar Hussain Shah1Ghalib Ahmed2Raja Sajid Hussain3Shaheed Zulfikar Ali Bhutto Institute of Science and Technology, Larkana, PakistanSukkur IBA University, Sukkur PakistanShaheed Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST) University, Larkana, PakistanShah Abdul Latif University, Khairpur, Pakistan Purpose: This study focuses on the topic of social media marketing's impact on consumer purchasing intentions and how it is exacerbated by consumer engagement as a mediating factor.  Methodology: The study analyzes the data gathered from 150 active respondents of social media marketing platforms in SZABIST Larkana Campus, results were analyzed and generated by using ANOVA and various other analysis tools.  Findings: Findings demonstrate the efficiency of social media marketing as well as how customer interaction affects decision-making. In the context of the SZABIST Larkana Campus, we investigate the indirect impacts of customer interaction on the link between consumer purchasing intention and social medial marketing.  Implications/Originality/Value: The study broadens the scope of the existing research on social media marketing. The findings suggest that marketers should react to the rising importance of corporate actions having a significant impact on consumer purchase intentions. Businesses can implement this advice most effectively by continuously monitoring customer concerns while maintaining their digital marketing strategies. https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2700Social Media MarketingConsumer EngagementConsumer Purchasing Intention
spellingShingle Jameel Ahmed Khan Hakro
Salar Hussain Shah
Ghalib Ahmed
Raja Sajid Hussain
Impact of Social Media Marketing on Consumer Purchasing Intention: Mediating Role of Consumer Engagement. Insights from the University Students
Journal of Business and Social Review in Emerging Economies
Social Media Marketing
Consumer Engagement
Consumer Purchasing Intention
title Impact of Social Media Marketing on Consumer Purchasing Intention: Mediating Role of Consumer Engagement. Insights from the University Students
title_full Impact of Social Media Marketing on Consumer Purchasing Intention: Mediating Role of Consumer Engagement. Insights from the University Students
title_fullStr Impact of Social Media Marketing on Consumer Purchasing Intention: Mediating Role of Consumer Engagement. Insights from the University Students
title_full_unstemmed Impact of Social Media Marketing on Consumer Purchasing Intention: Mediating Role of Consumer Engagement. Insights from the University Students
title_short Impact of Social Media Marketing on Consumer Purchasing Intention: Mediating Role of Consumer Engagement. Insights from the University Students
title_sort impact of social media marketing on consumer purchasing intention mediating role of consumer engagement insights from the university students
topic Social Media Marketing
Consumer Engagement
Consumer Purchasing Intention
url https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2700
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AT salarhussainshah impactofsocialmediamarketingonconsumerpurchasingintentionmediatingroleofconsumerengagementinsightsfromtheuniversitystudents
AT ghalibahmed impactofsocialmediamarketingonconsumerpurchasingintentionmediatingroleofconsumerengagementinsightsfromtheuniversitystudents
AT rajasajidhussain impactofsocialmediamarketingonconsumerpurchasingintentionmediatingroleofconsumerengagementinsightsfromtheuniversitystudents