COVID-19 disruptions and Norwegian food and pharmaceutical supply chains: Insights into supply chain risk management, resilience, and reliability

The purpose of this study is to investigate how the COVID-19 crisis affected delivery security and firms’ preparedness and responses in Norway. Investigations focus on supply chains which were critical for maintaining the supply of essential goods when large parts of society closed down. This includ...

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Main Authors: Eirill Bø, Inger Beate Hovi, Daniel Ruben Pinchasik
Format: Article
Language:English
Published: Elsevier 2023-12-01
Series:Sustainable Futures
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666188822000363
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author Eirill Bø
Inger Beate Hovi
Daniel Ruben Pinchasik
author_facet Eirill Bø
Inger Beate Hovi
Daniel Ruben Pinchasik
author_sort Eirill Bø
collection DOAJ
description The purpose of this study is to investigate how the COVID-19 crisis affected delivery security and firms’ preparedness and responses in Norway. Investigations focus on supply chains which were critical for maintaining the supply of essential goods when large parts of society closed down. This includes four firms belonging to food and pharmaceutical industries, representing different parts of the respective supply chains, and covering imports, exports, domestic distribution, and home-delivery services.The originality of this article is that we employ theoretical models on supply chain risk management, resilience and reliability in conjunction, where these are usually used separately. Recognizing links, overlaps, and complementarity between the models, and using them step-by-step, we exploit synergies that enable more comprehensive assessments of strengths and weaknesses in firms’ supply chains, covering gaps, prioritizing between improvement areas, and collecting input towards detailed, actionable risk mitigation actions. Investigations build on semi-structured interviews, systematically covering the formative elements for each of the models. Using the models in conjunction, we compare the firms and identify differences, similarities, strengths, and weaknesses in the consequences of pandemic-related disruptions and how firms approached the challenges.The main challenges for the firms were sudden demand changes early in the pandemic. While the firms had minor differences, their pre-pandemic contingency plans were generally not actionable or detailed enough, nor prepared for the pandemic's longevity. Therefore, more detailed and long-term guidelines are desirable, noting the importance and interrelationships of elements of supply chain risk management, resilience, and reliability. A common feature for all firms, and crucial for handling disruptions, is the importance of good and long-term relationships with upstream and downstream supply chain partners and the need for improving contingency plans and future resilience.
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spelling doaj.art-660fb50793904260add46d30036ab0512023-06-15T04:57:09ZengElsevierSustainable Futures2666-18882023-12-015100102COVID-19 disruptions and Norwegian food and pharmaceutical supply chains: Insights into supply chain risk management, resilience, and reliabilityEirill Bø0Inger Beate Hovi1Daniel Ruben Pinchasik2Department of Accounting and Operations Management, BI Norwegian Business School, Nydalsveien 37, 0484 Oslo, Norway; CorrespondenceInstitute of Transport Economics, Gaustadalléen 21, 0349 Oslo, NorwayInstitute of Transport Economics, Gaustadalléen 21, 0349 Oslo, NorwayThe purpose of this study is to investigate how the COVID-19 crisis affected delivery security and firms’ preparedness and responses in Norway. Investigations focus on supply chains which were critical for maintaining the supply of essential goods when large parts of society closed down. This includes four firms belonging to food and pharmaceutical industries, representing different parts of the respective supply chains, and covering imports, exports, domestic distribution, and home-delivery services.The originality of this article is that we employ theoretical models on supply chain risk management, resilience and reliability in conjunction, where these are usually used separately. Recognizing links, overlaps, and complementarity between the models, and using them step-by-step, we exploit synergies that enable more comprehensive assessments of strengths and weaknesses in firms’ supply chains, covering gaps, prioritizing between improvement areas, and collecting input towards detailed, actionable risk mitigation actions. Investigations build on semi-structured interviews, systematically covering the formative elements for each of the models. Using the models in conjunction, we compare the firms and identify differences, similarities, strengths, and weaknesses in the consequences of pandemic-related disruptions and how firms approached the challenges.The main challenges for the firms were sudden demand changes early in the pandemic. While the firms had minor differences, their pre-pandemic contingency plans were generally not actionable or detailed enough, nor prepared for the pandemic's longevity. Therefore, more detailed and long-term guidelines are desirable, noting the importance and interrelationships of elements of supply chain risk management, resilience, and reliability. A common feature for all firms, and crucial for handling disruptions, is the importance of good and long-term relationships with upstream and downstream supply chain partners and the need for improving contingency plans and future resilience.http://www.sciencedirect.com/science/article/pii/S2666188822000363Supply chain risk managementSupply chain resilienceSupply chain reliabilityContingency planningCOVID-19Food supply chains
spellingShingle Eirill Bø
Inger Beate Hovi
Daniel Ruben Pinchasik
COVID-19 disruptions and Norwegian food and pharmaceutical supply chains: Insights into supply chain risk management, resilience, and reliability
Sustainable Futures
Supply chain risk management
Supply chain resilience
Supply chain reliability
Contingency planning
COVID-19
Food supply chains
title COVID-19 disruptions and Norwegian food and pharmaceutical supply chains: Insights into supply chain risk management, resilience, and reliability
title_full COVID-19 disruptions and Norwegian food and pharmaceutical supply chains: Insights into supply chain risk management, resilience, and reliability
title_fullStr COVID-19 disruptions and Norwegian food and pharmaceutical supply chains: Insights into supply chain risk management, resilience, and reliability
title_full_unstemmed COVID-19 disruptions and Norwegian food and pharmaceutical supply chains: Insights into supply chain risk management, resilience, and reliability
title_short COVID-19 disruptions and Norwegian food and pharmaceutical supply chains: Insights into supply chain risk management, resilience, and reliability
title_sort covid 19 disruptions and norwegian food and pharmaceutical supply chains insights into supply chain risk management resilience and reliability
topic Supply chain risk management
Supply chain resilience
Supply chain reliability
Contingency planning
COVID-19
Food supply chains
url http://www.sciencedirect.com/science/article/pii/S2666188822000363
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AT ingerbeatehovi covid19disruptionsandnorwegianfoodandpharmaceuticalsupplychainsinsightsintosupplychainriskmanagementresilienceandreliability
AT danielrubenpinchasik covid19disruptionsandnorwegianfoodandpharmaceuticalsupplychainsinsightsintosupplychainriskmanagementresilienceandreliability