Firm-Created Word-of-Mouth Recommendation: Is it also worthwhile?

One of the fastest-growing marketing tactics used to persuade and win customers is management of recommendations through incentives to participants. However, these initiatives can raise questions, including ethical problems about credibility of the recommendation. With the aim of measuring the facto...

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Autori principali: Maise Soares Pereira, Ivan Lapuente Garrido, Celso Augusto de Matos
Natura: Articolo
Lingua:English
Pubblicazione: FUCAPE Business School 2015-01-01
Serie:BBR: Brazilian Business Review
Soggetti:
Accesso online:http://www.redalyc.org/articulo.oa?id=123041057005