Applying Artificial Intelligence in the Digital Transformation of Banking Sector

Applying Artificial Intelligence in the Digital Transformation of Banking Sector

This paper presents the process of digital transformation of banking sector aiming to emphasize the impact of applying artificial intelligence in order to enable chatbot customer service, robo advice, predictive analytics, cybersecurity, as well as credit scoring, and direct lending. The proposed fr...

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Bibliographic Details
Main Authors: Sonja D. Radenković, Hasan Hanić, Milica Bugarčić
Format: Article
Language:English
Published: MDPI AG 2023-03-01
Series:Proceedings
Subjects:
artificial intelligence
banking
digital transformation
Online Access:https://www.mdpi.com/2504-3900/85/1/19

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