Web Surveys Optimized for Smartphones: Are there Differences Between Computer and Smartphone Users?

This paper shows that computer users and smartphone users taking part in a web survey optimized for smartphones give responses of almost the same quality. Combining a design of one question in each page and innovative page navigation methods, we can get high quality data by both computer and smartph...

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Main Author: Ioannis Andreadis
Format: Article
Language:English
Published: GESIS - Leibniz-Institute for the Social Sciences, Mannheim 2015-12-01
Series:Methoden, Daten, Analysen
Subjects:
Online Access:https://mda.gesis.org/index.php/mda/article/view/2015.012/40
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author Ioannis Andreadis
author_facet Ioannis Andreadis
author_sort Ioannis Andreadis
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description This paper shows that computer users and smartphone users taking part in a web survey optimized for smartphones give responses of almost the same quality. Combining a design of one question in each page and innovative page navigation methods, we can get high quality data by both computer and smartphone users. The two groups of users are also compared with regard to their precisely measured item response times. The analysis shows that using a smartphone instead of a computer increases about 20% the geometric mean of item response times. The data analyzed in this paper were collected by a smartphone-friendly web survey. All question texts are short and the response buttons are large and easy to use. As a result, there are no significant interactions between smartphone use and either the length of the question or the age of the respondent. Thus, the longer response times among smartphone users should be explored in other causes, such as the likelihood of smartphone users being distracted by their environment.
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spelling doaj.art-663faf390ccb4d638100ab4b853635312022-12-22T03:57:53ZengGESIS - Leibniz-Institute for the Social Sciences, MannheimMethoden, Daten, Analysen1864-69562190-49362015-12-019221322910.12758/mda.2015.012Web Surveys Optimized for Smartphones: Are there Differences Between Computer and Smartphone Users?Ioannis Andreadis0Aristotle University of ThessalonikiThis paper shows that computer users and smartphone users taking part in a web survey optimized for smartphones give responses of almost the same quality. Combining a design of one question in each page and innovative page navigation methods, we can get high quality data by both computer and smartphone users. The two groups of users are also compared with regard to their precisely measured item response times. The analysis shows that using a smartphone instead of a computer increases about 20% the geometric mean of item response times. The data analyzed in this paper were collected by a smartphone-friendly web survey. All question texts are short and the response buttons are large and easy to use. As a result, there are no significant interactions between smartphone use and either the length of the question or the age of the respondent. Thus, the longer response times among smartphone users should be explored in other causes, such as the likelihood of smartphone users being distracted by their environment.https://mda.gesis.org/index.php/mda/article/view/2015.012/40web surveysmobile surveysAJAX navigationdata qualityitem response timessmartphones
spellingShingle Ioannis Andreadis
Web Surveys Optimized for Smartphones: Are there Differences Between Computer and Smartphone Users?
Methoden, Daten, Analysen
web surveys
mobile surveys
AJAX navigation
data quality
item response times
smartphones
title Web Surveys Optimized for Smartphones: Are there Differences Between Computer and Smartphone Users?
title_full Web Surveys Optimized for Smartphones: Are there Differences Between Computer and Smartphone Users?
title_fullStr Web Surveys Optimized for Smartphones: Are there Differences Between Computer and Smartphone Users?
title_full_unstemmed Web Surveys Optimized for Smartphones: Are there Differences Between Computer and Smartphone Users?
title_short Web Surveys Optimized for Smartphones: Are there Differences Between Computer and Smartphone Users?
title_sort web surveys optimized for smartphones are there differences between computer and smartphone users
topic web surveys
mobile surveys
AJAX navigation
data quality
item response times
smartphones
url https://mda.gesis.org/index.php/mda/article/view/2015.012/40
work_keys_str_mv AT ioannisandreadis websurveysoptimizedforsmartphonesaretheredifferencesbetweencomputerandsmartphoneusers