Health information, an area for competition in Swedish pharmacies

Objective: To investigate the views and expectations of a selected group of customers regarding health information in Swedish pharmacies. Methods: A repeated cross sectional, questionnaire study carried out in 2004 and 2005. Customers buying calcium products answered questions on osteoporosis and ge...

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Main Authors: Larsson EC, Viberg N, Vernby A, Nordmark J, Stålsby-Lundborg C
Format: Article
Language:English
Published: Centro de Investigaciones y Publicaciones Farmaceuticas 2008-06-01
Series:Pharmacy Practice
Subjects:
Online Access:http://www.pharmacypractice.org/vol06/02/074-078.htm
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author Larsson EC
Viberg N
Vernby A
Nordmark J
Stålsby-Lundborg C
author_facet Larsson EC
Viberg N
Vernby A
Nordmark J
Stålsby-Lundborg C
author_sort Larsson EC
collection DOAJ
description Objective: To investigate the views and expectations of a selected group of customers regarding health information in Swedish pharmacies. Methods: A repeated cross sectional, questionnaire study carried out in 2004 and 2005. Customers buying calcium products answered questions on osteoporosis and general questions on health promotion and information. Results: Respondents had a positive attitude towards receiving health information from the pharmacies and towards the pharmacies’ future role in health promotion. However, only 30% of the respondents expected to get information on general health issues from the pharmacy. In spite of this, 76% (2004) and 72% (2005) of the respondents believed that the pharmacies could influence people’s willingness to improve their health.Conclusion: There is a gap between the respondents’ positive attitudes towards the Swedish pharmacies and their low expectations as regards the pharmacies’ ability to provide health information. In the light of the upcoming change to the state monopoly on medicine sales, this gap could be an important area for competition between the actors in the new situation for medicine sales in Sweden.
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spelling doaj.art-664500aa4d9548f3b8b195f58958d1692022-12-22T00:56:17ZengCentro de Investigaciones y Publicaciones FarmaceuticasPharmacy Practice1885-642X1886-36552008-06-01627478Health information, an area for competition in Swedish pharmaciesLarsson ECViberg NVernby ANordmark JStålsby-Lundborg CObjective: To investigate the views and expectations of a selected group of customers regarding health information in Swedish pharmacies. Methods: A repeated cross sectional, questionnaire study carried out in 2004 and 2005. Customers buying calcium products answered questions on osteoporosis and general questions on health promotion and information. Results: Respondents had a positive attitude towards receiving health information from the pharmacies and towards the pharmacies’ future role in health promotion. However, only 30% of the respondents expected to get information on general health issues from the pharmacy. In spite of this, 76% (2004) and 72% (2005) of the respondents believed that the pharmacies could influence people’s willingness to improve their health.Conclusion: There is a gap between the respondents’ positive attitudes towards the Swedish pharmacies and their low expectations as regards the pharmacies’ ability to provide health information. In the light of the upcoming change to the state monopoly on medicine sales, this gap could be an important area for competition between the actors in the new situation for medicine sales in Sweden.http://www.pharmacypractice.org/vol06/02/074-078.htmPharmaciesCommunity Pharmacy ServicesHealth PromotionSweden
spellingShingle Larsson EC
Viberg N
Vernby A
Nordmark J
Stålsby-Lundborg C
Health information, an area for competition in Swedish pharmacies
Pharmacy Practice
Pharmacies
Community Pharmacy Services
Health Promotion
Sweden
title Health information, an area for competition in Swedish pharmacies
title_full Health information, an area for competition in Swedish pharmacies
title_fullStr Health information, an area for competition in Swedish pharmacies
title_full_unstemmed Health information, an area for competition in Swedish pharmacies
title_short Health information, an area for competition in Swedish pharmacies
title_sort health information an area for competition in swedish pharmacies
topic Pharmacies
Community Pharmacy Services
Health Promotion
Sweden
url http://www.pharmacypractice.org/vol06/02/074-078.htm
work_keys_str_mv AT larssonec healthinformationanareaforcompetitioninswedishpharmacies
AT vibergn healthinformationanareaforcompetitioninswedishpharmacies
AT vernbya healthinformationanareaforcompetitioninswedishpharmacies
AT nordmarkj healthinformationanareaforcompetitioninswedishpharmacies
AT stalsbylundborgc healthinformationanareaforcompetitioninswedishpharmacies