Enhancing Healthcare Decision-Making Process: Findings from Orthopaedic Field

In the healthcare field, the decision-making process is part of the broad spectrum of “clinical reasoning”, which is recognised as the whole process by which a physician decides about patients’ treatments and cares. Several clinicians’ intrinsic variables lead to this decisional path. Little is know...

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Main Authors: Irene Schettini, Gabriele Palozzi, Antonio Chirico
Format: Article
Language:English
Published: MDPI AG 2020-11-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/10/4/94
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author Irene Schettini
Gabriele Palozzi
Antonio Chirico
author_facet Irene Schettini
Gabriele Palozzi
Antonio Chirico
author_sort Irene Schettini
collection DOAJ
description In the healthcare field, the decision-making process is part of the broad spectrum of “clinical reasoning”, which is recognised as the whole process by which a physician decides about patients’ treatments and cares. Several clinicians’ intrinsic variables lead to this decisional path. Little is known about the inference of these variables in triggering biases in decisions about the post-discharge period in the surgical field. Accordingly, this research aims to understand if and how cognitive biases can affect orthopaedists in decision-making regarding the follow-up after knee and hip arthroplasty. To achieve this goal, an interview-based explorative case study was run. Three key-decisional orthopaedic surgeons were interviewed through a quality control tool aimed at monitoring the causes and effects of cognitive distortions. Coherently with the literature, eight biases come to light. All the interviewees agree on the presence of four common biases in orthopaedic surgery (Affect heuristic, Anchoring, Halo effect, Saliency). The other biases (Groupthink, Availability, Overconfidence, Confirmation), instead, depending on specific physicians’ intrinsic variables; namely: (i) working experience; (ii) working context. This finding contributes to the debate about the application of cognitive tools as leverage for improving the quality of clinical decision-making process and, indirectly, enhancing better healthcare outcomes.
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spelling doaj.art-66db2c859abb447596de40e5b48941632023-11-20T22:16:27ZengMDPI AGAdministrative Sciences2076-33872020-11-011049410.3390/admsci10040094Enhancing Healthcare Decision-Making Process: Findings from Orthopaedic FieldIrene Schettini0Gabriele Palozzi1Antonio Chirico2Department of Management and Law, University of Rome Tor Vergata, 00133 Rome, ItalyDepartment of Management and Law, University of Rome Tor Vergata, 00133 Rome, ItalyDepartment of Management and Law, University of Rome Tor Vergata, 00133 Rome, ItalyIn the healthcare field, the decision-making process is part of the broad spectrum of “clinical reasoning”, which is recognised as the whole process by which a physician decides about patients’ treatments and cares. Several clinicians’ intrinsic variables lead to this decisional path. Little is known about the inference of these variables in triggering biases in decisions about the post-discharge period in the surgical field. Accordingly, this research aims to understand if and how cognitive biases can affect orthopaedists in decision-making regarding the follow-up after knee and hip arthroplasty. To achieve this goal, an interview-based explorative case study was run. Three key-decisional orthopaedic surgeons were interviewed through a quality control tool aimed at monitoring the causes and effects of cognitive distortions. Coherently with the literature, eight biases come to light. All the interviewees agree on the presence of four common biases in orthopaedic surgery (Affect heuristic, Anchoring, Halo effect, Saliency). The other biases (Groupthink, Availability, Overconfidence, Confirmation), instead, depending on specific physicians’ intrinsic variables; namely: (i) working experience; (ii) working context. This finding contributes to the debate about the application of cognitive tools as leverage for improving the quality of clinical decision-making process and, indirectly, enhancing better healthcare outcomes.https://www.mdpi.com/2076-3387/10/4/94clinical decision-making processclinical reasoningcognitive biasesorthopaedicsfollow-up decisionhealthcare decision
spellingShingle Irene Schettini
Gabriele Palozzi
Antonio Chirico
Enhancing Healthcare Decision-Making Process: Findings from Orthopaedic Field
Administrative Sciences
clinical decision-making process
clinical reasoning
cognitive biases
orthopaedics
follow-up decision
healthcare decision
title Enhancing Healthcare Decision-Making Process: Findings from Orthopaedic Field
title_full Enhancing Healthcare Decision-Making Process: Findings from Orthopaedic Field
title_fullStr Enhancing Healthcare Decision-Making Process: Findings from Orthopaedic Field
title_full_unstemmed Enhancing Healthcare Decision-Making Process: Findings from Orthopaedic Field
title_short Enhancing Healthcare Decision-Making Process: Findings from Orthopaedic Field
title_sort enhancing healthcare decision making process findings from orthopaedic field
topic clinical decision-making process
clinical reasoning
cognitive biases
orthopaedics
follow-up decision
healthcare decision
url https://www.mdpi.com/2076-3387/10/4/94
work_keys_str_mv AT ireneschettini enhancinghealthcaredecisionmakingprocessfindingsfromorthopaedicfield
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