Can Voice Reviews Enhance Trust in Voice Shopping? The Effects of Voice Reviews on Trust and Purchase Intention in Voice Shopping

Despite the high expectations of the voice shopping market, the impact of reviews and product types on voice commerce has yet to be explored. The purpose of this study is to investigate the effect of reviews and product types on users’ trust and purchase intentions in voice shopping. We explore user...

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Bibliographic Details
Main Authors: Jaeun Seo, Daeho Lee, Inyoung Park
Format: Article
Language:English
Published: MDPI AG 2022-10-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/12/20/10674

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