Determinants of user acceptance of internet banking: An empirical study
The boom of Internet usage and the significant funding dynamism in electronic banking have attracted the attention of researchers towards Internet banking. In the past, the traditional focus of Internet banking research has been on technological development, but it is now switching to user-focused r...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Growing Science
2014-07-01
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| Series: | Management Science Letters |
| Subjects: | |
| Online Access: | http://www.growingscience.com/msl/Vol4/msl_2014_191.pdf |
| _version_ | 1811270976766214144 |
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| author | Hessam Zandhessami Parisa Geranmayeh |
| author_facet | Hessam Zandhessami Parisa Geranmayeh |
| author_sort | Hessam Zandhessami |
| collection | DOAJ |
| description | The boom of Internet usage and the significant funding dynamism in electronic banking have attracted the attention of researchers towards Internet banking. In the past, the traditional focus of Internet banking research has been on technological development, but it is now switching to user-focused research. This paper presents an empirical investigation to determine determinants of user acceptance of internet banking. The proposed study uses Decision-Making Trial and Evaluation Laboratory (DEMATEL) technique to measure the relationships between different factors in a case study of Iranian firm. The results indicate that trust is the most important factor for development of internet banking. |
| first_indexed | 2024-04-12T22:13:00Z |
| format | Article |
| id | doaj.art-66fc505de9d04ac8a4b1c1c637986152 |
| institution | Directory Open Access Journal |
| issn | 1923-2934 1923-9343 |
| language | English |
| last_indexed | 2024-04-12T22:13:00Z |
| publishDate | 2014-07-01 |
| publisher | Growing Science |
| record_format | Article |
| series | Management Science Letters |
| spelling | doaj.art-66fc505de9d04ac8a4b1c1c6379861522022-12-22T03:14:41ZengGrowing ScienceManagement Science Letters1923-29341923-93432014-07-01471369137410.5267/j.msl.2014.6.035Determinants of user acceptance of internet banking: An empirical studyHessam ZandhessamiParisa GeranmayehThe boom of Internet usage and the significant funding dynamism in electronic banking have attracted the attention of researchers towards Internet banking. In the past, the traditional focus of Internet banking research has been on technological development, but it is now switching to user-focused research. This paper presents an empirical investigation to determine determinants of user acceptance of internet banking. The proposed study uses Decision-Making Trial and Evaluation Laboratory (DEMATEL) technique to measure the relationships between different factors in a case study of Iranian firm. The results indicate that trust is the most important factor for development of internet banking.http://www.growingscience.com/msl/Vol4/msl_2014_191.pdfInternet bankingDEMATELBanking industry |
| spellingShingle | Hessam Zandhessami Parisa Geranmayeh Determinants of user acceptance of internet banking: An empirical study Management Science Letters Internet banking DEMATEL Banking industry |
| title | Determinants of user acceptance of internet banking: An empirical study |
| title_full | Determinants of user acceptance of internet banking: An empirical study |
| title_fullStr | Determinants of user acceptance of internet banking: An empirical study |
| title_full_unstemmed | Determinants of user acceptance of internet banking: An empirical study |
| title_short | Determinants of user acceptance of internet banking: An empirical study |
| title_sort | determinants of user acceptance of internet banking an empirical study |
| topic | Internet banking DEMATEL Banking industry |
| url | http://www.growingscience.com/msl/Vol4/msl_2014_191.pdf |
| work_keys_str_mv | AT hessamzandhessami determinantsofuseracceptanceofinternetbankinganempiricalstudy AT parisageranmayeh determinantsofuseracceptanceofinternetbankinganempiricalstudy |