A retrospective analysis of whatsapp as a mode of teledermatology: A need of the present bringing in a newer consultation mode in future

Background: Telemedicine is usually considered a provision of health-care services, where distances are a critical factor. WhatsApp is a popular instant messaging app used worldwide, which incorporates encrypted text/voice/video-based communication making it ideal for dermatology consults in the cu...

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Main Authors: Shibani Bhatia, Shivam Goyal, Sathish Pai Ballambat, Kanthilatha Pai, Madhavi Pai
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2023-01-01
Series:Clinical Dermatology Review
Subjects:
Online Access:http://www.cdriadvlkn.org/article.asp?issn=2542-551X;year=2023;volume=7;issue=1;spage=24;epage=30;aulast=Bhatia
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author Shibani Bhatia
Shivam Goyal
Sathish Pai Ballambat
Kanthilatha Pai
Madhavi Pai
author_facet Shibani Bhatia
Shivam Goyal
Sathish Pai Ballambat
Kanthilatha Pai
Madhavi Pai
author_sort Shibani Bhatia
collection DOAJ
description Background: Telemedicine is usually considered a provision of health-care services, where distances are a critical factor. WhatsApp is a popular instant messaging app used worldwide, which incorporates encrypted text/voice/video-based communication making it ideal for dermatology consults in the current situation. Objectives: The aim of the study was to do a retrospective analysis of new and follow-up patients seen through teledermatology (TD) using WhatsApp and telemedicine platform as a communication tool during the lockdown due to COVID-19 pandemic. Materials and Methods: Retrospective analysis of new and follow-up patients seen through teledermatology during the lockdown was done. The teleconsultation was provided through WhatsApp and telemedicine platform. Consent was sought, and a detailed history was obtained through messaging and by call. Clinical pictures sent by WhatsApp were analyzed, and a diagnosis was made by correlating the history and image findings. Treatment was individualized for each patient, and a teleprescription was sent as per the guidelines provided by the health-care regulators. Results: This study retrospectively analyzed the usefulness of WhatsApp-based teleconsultations for 60 patients comprising 32 new and 28 follow-up cases during the lockdown. The conditions ranged from various forms of dermatitis, papulosquamous disorders, and autoimmune blistering disorders to cutaneous infections. Conclusion: Diagnosis could be made in all 60 patients. Positive patient perception and prognosis, with decreased financial liabilities were noticed. WhatsApp provides a way to move forward in these uncertain times. Specific guidelines on TD have to be inculcated in routine practice.
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spelling doaj.art-67264a88ebb84db38ba7bb95aed4cf8b2023-07-21T14:34:00ZengWolters Kluwer Medknow PublicationsClinical Dermatology Review2542-551X2542-55282023-01-0171243010.4103/cdr.cdr_21_22A retrospective analysis of whatsapp as a mode of teledermatology: A need of the present bringing in a newer consultation mode in futureShibani BhatiaShivam GoyalSathish Pai BallambatKanthilatha PaiMadhavi PaiBackground: Telemedicine is usually considered a provision of health-care services, where distances are a critical factor. WhatsApp is a popular instant messaging app used worldwide, which incorporates encrypted text/voice/video-based communication making it ideal for dermatology consults in the current situation. Objectives: The aim of the study was to do a retrospective analysis of new and follow-up patients seen through teledermatology (TD) using WhatsApp and telemedicine platform as a communication tool during the lockdown due to COVID-19 pandemic. Materials and Methods: Retrospective analysis of new and follow-up patients seen through teledermatology during the lockdown was done. The teleconsultation was provided through WhatsApp and telemedicine platform. Consent was sought, and a detailed history was obtained through messaging and by call. Clinical pictures sent by WhatsApp were analyzed, and a diagnosis was made by correlating the history and image findings. Treatment was individualized for each patient, and a teleprescription was sent as per the guidelines provided by the health-care regulators. Results: This study retrospectively analyzed the usefulness of WhatsApp-based teleconsultations for 60 patients comprising 32 new and 28 follow-up cases during the lockdown. The conditions ranged from various forms of dermatitis, papulosquamous disorders, and autoimmune blistering disorders to cutaneous infections. Conclusion: Diagnosis could be made in all 60 patients. Positive patient perception and prognosis, with decreased financial liabilities were noticed. WhatsApp provides a way to move forward in these uncertain times. Specific guidelines on TD have to be inculcated in routine practice.http://www.cdriadvlkn.org/article.asp?issn=2542-551X;year=2023;volume=7;issue=1;spage=24;epage=30;aulast=Bhatiaconsultationcovid-19 pandemicsmartphoneteledermatologywhatsapp
spellingShingle Shibani Bhatia
Shivam Goyal
Sathish Pai Ballambat
Kanthilatha Pai
Madhavi Pai
A retrospective analysis of whatsapp as a mode of teledermatology: A need of the present bringing in a newer consultation mode in future
Clinical Dermatology Review
consultation
covid-19 pandemic
smartphone
teledermatology
whatsapp
title A retrospective analysis of whatsapp as a mode of teledermatology: A need of the present bringing in a newer consultation mode in future
title_full A retrospective analysis of whatsapp as a mode of teledermatology: A need of the present bringing in a newer consultation mode in future
title_fullStr A retrospective analysis of whatsapp as a mode of teledermatology: A need of the present bringing in a newer consultation mode in future
title_full_unstemmed A retrospective analysis of whatsapp as a mode of teledermatology: A need of the present bringing in a newer consultation mode in future
title_short A retrospective analysis of whatsapp as a mode of teledermatology: A need of the present bringing in a newer consultation mode in future
title_sort retrospective analysis of whatsapp as a mode of teledermatology a need of the present bringing in a newer consultation mode in future
topic consultation
covid-19 pandemic
smartphone
teledermatology
whatsapp
url http://www.cdriadvlkn.org/article.asp?issn=2542-551X;year=2023;volume=7;issue=1;spage=24;epage=30;aulast=Bhatia
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