Obstacles in Exercising Social Rights in The Social Protection System Concerning The Forms of Services Provision

This paper analyzes the assessment of the approach in exercising social rights within the social protectionsystem in Bosnia and Herzegovina concerning the obstacles arising from the forms of assistance andservices in the institutions of the social protection system. The European concept of good prac...

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Main Author: Asim Pandžić
Format: Article
Language:Bosnian
Published: University of Tuzla, Faculty of Humanities and Social Sciences 2021-05-01
Series:Društvene i Humanističke Studije
Subjects:
Online Access:http://www.dhs.ff.untz.ba/index.php/home/article/view/530
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author Asim Pandžić
author_facet Asim Pandžić
author_sort Asim Pandžić
collection DOAJ
description This paper analyzes the assessment of the approach in exercising social rights within the social protectionsystem in Bosnia and Herzegovina concerning the obstacles arising from the forms of assistance andservices in the institutions of the social protection system. The European concept of good practice ofsocial rights and obstacles to their implementation was presented. Special attention is given to theobstacles related to the management and procedures in social institutions that arise from the forms ofservice provision. The methods used in the paper are the method of content analysis of the documentsand the test method. The sample consists of a total of 306 respondents from Bosnia and Herzegovina:43 creators of social protection policies from 23 institutions, 133 providers of social protection servicesfrom 40 institutions (114 centers for social work, 10 institutions of social protection, and 9 nongovernmental organizations) and 130 social protection beneficiaries. For data collection, a specialinstrument was developed in the form of survey questionnaires for each group of respondents. For dataanalysis and hypothesis testing, the technique of sorting and statistical data processing was implementedby using the statistical package SPSS. Based on the analysis of empirical results, it was concluded thatthere are obstacles in the institutions of the social protection system of Bosnia and Herzegovinaconcerning the forms of assistance and services that affect the exercise of social protection rights.Identified obstacles relate to the management and procedures in social protection institutions and concerninadequate reception of beneficiaries, lack of general satisfactory conditions (technical, human, financial...), the inadequacy of information programs, low representation of fieldwork, as well as inconsistencyof working hours with needs of beneficiaries.
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spelling doaj.art-6744fa15cf0b4e50807fff9fbe25aa202022-12-21T20:15:35ZbosUniversity of Tuzla, Faculty of Humanities and Social SciencesDruštvene i Humanističke Studije2490-36042490-36472021-05-0162(15)46749010.51558/2490-3647.2021.6.2.467437Obstacles in Exercising Social Rights in The Social Protection System Concerning The Forms of Services ProvisionAsim Pandžić0Faculty of Philosophy University of TuzlaThis paper analyzes the assessment of the approach in exercising social rights within the social protectionsystem in Bosnia and Herzegovina concerning the obstacles arising from the forms of assistance andservices in the institutions of the social protection system. The European concept of good practice ofsocial rights and obstacles to their implementation was presented. Special attention is given to theobstacles related to the management and procedures in social institutions that arise from the forms ofservice provision. The methods used in the paper are the method of content analysis of the documentsand the test method. The sample consists of a total of 306 respondents from Bosnia and Herzegovina:43 creators of social protection policies from 23 institutions, 133 providers of social protection servicesfrom 40 institutions (114 centers for social work, 10 institutions of social protection, and 9 nongovernmental organizations) and 130 social protection beneficiaries. For data collection, a specialinstrument was developed in the form of survey questionnaires for each group of respondents. For dataanalysis and hypothesis testing, the technique of sorting and statistical data processing was implementedby using the statistical package SPSS. Based on the analysis of empirical results, it was concluded thatthere are obstacles in the institutions of the social protection system of Bosnia and Herzegovinaconcerning the forms of assistance and services that affect the exercise of social protection rights.Identified obstacles relate to the management and procedures in social protection institutions and concerninadequate reception of beneficiaries, lack of general satisfactory conditions (technical, human, financial...), the inadequacy of information programs, low representation of fieldwork, as well as inconsistencyof working hours with needs of beneficiaries.http://www.dhs.ff.untz.ba/index.php/home/article/view/530social rightssocial protectionsocial assistancesocial servicesmanagementobstacles
spellingShingle Asim Pandžić
Obstacles in Exercising Social Rights in The Social Protection System Concerning The Forms of Services Provision
Društvene i Humanističke Studije
social rights
social protection
social assistance
social services
management
obstacles
title Obstacles in Exercising Social Rights in The Social Protection System Concerning The Forms of Services Provision
title_full Obstacles in Exercising Social Rights in The Social Protection System Concerning The Forms of Services Provision
title_fullStr Obstacles in Exercising Social Rights in The Social Protection System Concerning The Forms of Services Provision
title_full_unstemmed Obstacles in Exercising Social Rights in The Social Protection System Concerning The Forms of Services Provision
title_short Obstacles in Exercising Social Rights in The Social Protection System Concerning The Forms of Services Provision
title_sort obstacles in exercising social rights in the social protection system concerning the forms of services provision
topic social rights
social protection
social assistance
social services
management
obstacles
url http://www.dhs.ff.untz.ba/index.php/home/article/view/530
work_keys_str_mv AT asimpandzic obstaclesinexercisingsocialrightsinthesocialprotectionsystemconcerningtheformsofservicesprovision