Media Literacy in E-Commerce and the Relationship with the Artificial Intelligence

Artificial intelligence is currently one of the most trending topics on a global level, both among the professionals from various fields and among everyone else who is familiar with the existence of this notion. However, the question that is arises – why is this so? Is it because the world is afraid...

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Main Author: Hristina Balkanov
Format: Article
Language:English
Published: Institute of Communication Studies 2023-12-01
Series:Kairos
Subjects:
Online Access:https://respublica-edu-mk.b-cdn.net/wp-content/uploads/2023/12/5.media-literacy-in-e-commerce-and-the-relationship-with-artificial-intelligence_kairos_vol2_no2_p77-93.pdf
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author Hristina Balkanov
author_facet Hristina Balkanov
author_sort Hristina Balkanov
collection DOAJ
description Artificial intelligence is currently one of the most trending topics on a global level, both among the professionals from various fields and among everyone else who is familiar with the existence of this notion. However, the question that is arises – why is this so? Is it because the world is afraid of the unknown? It goes without saying that the potential reluctance plays a huge role in this regard. In fact, the testimonies and the experience point to the conclusion that comfort is found in safety. The enhancement and dynamics of the development of needs and wishes result in new forms of their satisfaction, respectively, and one of those forms is precisely the artificial intelligence. However, what happens when the artificial intelligence is mentioned in the context of e-commerce, which, equally as artificial intelligence, is also causing confusion? There is a clash with the fact that the knowledge is the existential assumption in order to have a satisfactory level of readiness to confront. In this case, that knowledge is precisely the media literacy, in the broadest possible sense. In order to have quality communication, it is important to understand the process of communication. However on the other hand, the understanding of the communication process encompasses several processes that differ from each other, but who also complement each other. This paper analyses the media literacy in the e-commerce in relation to artificial intelligence and aims to define, but also to bring the meaning of each of these terms closer to the readers, and to explain the meaning of their mutual cohesion for the modern society. Finally, the paper aims to provide information on why media literacy is important for the users or the consumers in the context of the e-commerce in the age of artificial intelligence.
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spelling doaj.art-674507503f1e4902905da48e5b0678b72024-04-15T12:43:05ZengInstitute of Communication StudiesKairos2955-19272023-12-01227793Media Literacy in E-Commerce and the Relationship with the Artificial Intelligence Hristina BalkanovArtificial intelligence is currently one of the most trending topics on a global level, both among the professionals from various fields and among everyone else who is familiar with the existence of this notion. However, the question that is arises – why is this so? Is it because the world is afraid of the unknown? It goes without saying that the potential reluctance plays a huge role in this regard. In fact, the testimonies and the experience point to the conclusion that comfort is found in safety. The enhancement and dynamics of the development of needs and wishes result in new forms of their satisfaction, respectively, and one of those forms is precisely the artificial intelligence. However, what happens when the artificial intelligence is mentioned in the context of e-commerce, which, equally as artificial intelligence, is also causing confusion? There is a clash with the fact that the knowledge is the existential assumption in order to have a satisfactory level of readiness to confront. In this case, that knowledge is precisely the media literacy, in the broadest possible sense. In order to have quality communication, it is important to understand the process of communication. However on the other hand, the understanding of the communication process encompasses several processes that differ from each other, but who also complement each other. This paper analyses the media literacy in the e-commerce in relation to artificial intelligence and aims to define, but also to bring the meaning of each of these terms closer to the readers, and to explain the meaning of their mutual cohesion for the modern society. Finally, the paper aims to provide information on why media literacy is important for the users or the consumers in the context of the e-commerce in the age of artificial intelligence.https://respublica-edu-mk.b-cdn.net/wp-content/uploads/2023/12/5.media-literacy-in-e-commerce-and-the-relationship-with-artificial-intelligence_kairos_vol2_no2_p77-93.pdfe-commercemedia literacymachine learning
spellingShingle Hristina Balkanov
Media Literacy in E-Commerce and the Relationship with the Artificial Intelligence
Kairos
e-commerce
media literacy
machine learning
title Media Literacy in E-Commerce and the Relationship with the Artificial Intelligence
title_full Media Literacy in E-Commerce and the Relationship with the Artificial Intelligence
title_fullStr Media Literacy in E-Commerce and the Relationship with the Artificial Intelligence
title_full_unstemmed Media Literacy in E-Commerce and the Relationship with the Artificial Intelligence
title_short Media Literacy in E-Commerce and the Relationship with the Artificial Intelligence
title_sort media literacy in e commerce and the relationship with the artificial intelligence
topic e-commerce
media literacy
machine learning
url https://respublica-edu-mk.b-cdn.net/wp-content/uploads/2023/12/5.media-literacy-in-e-commerce-and-the-relationship-with-artificial-intelligence_kairos_vol2_no2_p77-93.pdf
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