Problems of transformation in the tourism industry in the digital economy
The article is devoted to researching of current conditions of the tourism industry from consumers behavior position. In this work, the consumer is considered a legitimate participant in the creation of a tourist product. The aim of the work is to identify the impact of digital technology on the tra...
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Format: | Article |
Language: | English |
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EDP Sciences
2020-01-01
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Series: | SHS Web of Conferences |
Subjects: | |
Online Access: | https://www.shs-conferences.org/articles/shsconf/pdf/2020/01/shsconf_ies_2019_01003.pdf |
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author | Bozhuk Svetlana Pletneva Natalya Maslova Tatiana Evdokimov Konstantin |
author_facet | Bozhuk Svetlana Pletneva Natalya Maslova Tatiana Evdokimov Konstantin |
author_sort | Bozhuk Svetlana |
collection | DOAJ |
description | The article is devoted to researching of current conditions of the tourism industry from consumers behavior position. In this work, the consumer is considered a legitimate participant in the creation of a tourist product. The aim of the work is to identify the impact of digital technology on the transformation of the decision-making process by tourists. The tasks are to assess the state of the digital tourism infrastructure, classify the available services to identify unfilled niches; to find out the attitude of consumers to various kinds of travel applications and their place in travel planning. The empirical basis of the work has been the research data by Google, PayPal, Booking.com which allowed to analyze tourists’ behavior in the Internet and to identify the main travel trends for 2019. For achieve the research aim, authors applied an online survey of 100 consumers aged 18-35 too. As a result, the main directions of tourism transformation in the digital economy were determine and classification of applications in the category of "travel" were created. |
first_indexed | 2024-12-14T11:29:22Z |
format | Article |
id | doaj.art-6746e71c2209475a95cf1ed0e4216f25 |
institution | Directory Open Access Journal |
issn | 2261-2424 |
language | English |
last_indexed | 2024-12-14T11:29:22Z |
publishDate | 2020-01-01 |
publisher | EDP Sciences |
record_format | Article |
series | SHS Web of Conferences |
spelling | doaj.art-6746e71c2209475a95cf1ed0e4216f252022-12-21T23:03:22ZengEDP SciencesSHS Web of Conferences2261-24242020-01-01730100310.1051/shsconf/20207301003shsconf_ies_2019_01003Problems of transformation in the tourism industry in the digital economyBozhuk Svetlana0Pletneva Natalya1Maslova Tatiana2Evdokimov Konstantin3Peter the Great St. Petersburg Polytechnic University, Polytechnicheskaya st. 29Peter the Great St. Petersburg Polytechnic University, Polytechnicheskaya st. 29Federal State Budget Educational Institution of Higher Education ˝Saint-Petersburg State Economic University˝ Sadovaya st. 21Saint-Petersburg State Agrarian University, Peterburgskoe shosse 2A PushkinThe article is devoted to researching of current conditions of the tourism industry from consumers behavior position. In this work, the consumer is considered a legitimate participant in the creation of a tourist product. The aim of the work is to identify the impact of digital technology on the transformation of the decision-making process by tourists. The tasks are to assess the state of the digital tourism infrastructure, classify the available services to identify unfilled niches; to find out the attitude of consumers to various kinds of travel applications and their place in travel planning. The empirical basis of the work has been the research data by Google, PayPal, Booking.com which allowed to analyze tourists’ behavior in the Internet and to identify the main travel trends for 2019. For achieve the research aim, authors applied an online survey of 100 consumers aged 18-35 too. As a result, the main directions of tourism transformation in the digital economy were determine and classification of applications in the category of "travel" were created.https://www.shs-conferences.org/articles/shsconf/pdf/2020/01/shsconf_ies_2019_01003.pdfsustainable development consumer behaviortourism industrydigital economytravel applicationstourism transformation |
spellingShingle | Bozhuk Svetlana Pletneva Natalya Maslova Tatiana Evdokimov Konstantin Problems of transformation in the tourism industry in the digital economy SHS Web of Conferences sustainable development consumer behavior tourism industry digital economy travel applications tourism transformation |
title | Problems of transformation in the tourism industry in the digital economy |
title_full | Problems of transformation in the tourism industry in the digital economy |
title_fullStr | Problems of transformation in the tourism industry in the digital economy |
title_full_unstemmed | Problems of transformation in the tourism industry in the digital economy |
title_short | Problems of transformation in the tourism industry in the digital economy |
title_sort | problems of transformation in the tourism industry in the digital economy |
topic | sustainable development consumer behavior tourism industry digital economy travel applications tourism transformation |
url | https://www.shs-conferences.org/articles/shsconf/pdf/2020/01/shsconf_ies_2019_01003.pdf |
work_keys_str_mv | AT bozhuksvetlana problemsoftransformationinthetourismindustryinthedigitaleconomy AT pletnevanatalya problemsoftransformationinthetourismindustryinthedigitaleconomy AT maslovatatiana problemsoftransformationinthetourismindustryinthedigitaleconomy AT evdokimovkonstantin problemsoftransformationinthetourismindustryinthedigitaleconomy |