PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE
Performance management system in public sector has undergone significant changes in new public management regime. Countries adopting new public management have brought changes in styles and modalities of performance management in public sector with the sole purpose of ensuring service quality to th...
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Format: | Article |
Language: | English |
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Technopress
2021-08-01
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Series: | Journal of Public Administration, Finance and Law |
Subjects: | |
Online Access: | https://www.jopafl.com/uploads/issue20/PERFORMANCE_MANAGEMENT_SYSTEMS_IN_PUBLIC_SECTOR_UNDER_NEW_PUBLIC_MANAGEMENT_REGIME_AN_AUSTRALIAN_CASE.pdf |
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author | Anup CHOWDHURY Nikhil Chandra SHIL |
author_facet | Anup CHOWDHURY Nikhil Chandra SHIL |
author_sort | Anup CHOWDHURY |
collection | DOAJ |
description | Performance management system in public sector has undergone significant changes in new
public management regime. Countries adopting new public management have brought changes in styles and modalities of performance management in public sector with the sole purpose of ensuring service quality to the satisfaction of service recipients. This research has adopted a qualitative research methodology under epistemological and ontological paradigm of social inquiry to study the performance management system of a government owned department in Australian Capital Territory. Giddens’ Structuration theory has been
applied as theoretical framework to develop a thick description of social reality. An in-depth case study method has been used as a predominant research methodology supplemented by observation, interview and review of archival records. The study reveals that new public management ideology has been successful in ensuring performance of the department from multi-facet dimensions. |
first_indexed | 2024-12-13T00:47:39Z |
format | Article |
id | doaj.art-6767d58a1cf14d3da2c75fb47d049e63 |
institution | Directory Open Access Journal |
issn | 2285-2204 2285-3499 |
language | English |
last_indexed | 2024-12-13T00:47:39Z |
publishDate | 2021-08-01 |
publisher | Technopress |
record_format | Article |
series | Journal of Public Administration, Finance and Law |
spelling | doaj.art-6767d58a1cf14d3da2c75fb47d049e632022-12-22T00:05:00ZengTechnopressJournal of Public Administration, Finance and Law2285-22042285-34992021-08-0110204061https://doi.org/10.47743/jopafl-2021-20-03PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASEAnup CHOWDHURY0Nikhil Chandra SHIL1Department of Business Administration, East West University, Dhaka, BangladeshDepartment of Business Administration, East West University, Dhaka, BangladeshPerformance management system in public sector has undergone significant changes in new public management regime. Countries adopting new public management have brought changes in styles and modalities of performance management in public sector with the sole purpose of ensuring service quality to the satisfaction of service recipients. This research has adopted a qualitative research methodology under epistemological and ontological paradigm of social inquiry to study the performance management system of a government owned department in Australian Capital Territory. Giddens’ Structuration theory has been applied as theoretical framework to develop a thick description of social reality. An in-depth case study method has been used as a predominant research methodology supplemented by observation, interview and review of archival records. The study reveals that new public management ideology has been successful in ensuring performance of the department from multi-facet dimensions.https://www.jopafl.com/uploads/issue20/PERFORMANCE_MANAGEMENT_SYSTEMS_IN_PUBLIC_SECTOR_UNDER_NEW_PUBLIC_MANAGEMENT_REGIME_AN_AUSTRALIAN_CASE.pdfcase study |
spellingShingle | Anup CHOWDHURY Nikhil Chandra SHIL PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE Journal of Public Administration, Finance and Law case study |
title | PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE |
title_full | PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE |
title_fullStr | PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE |
title_full_unstemmed | PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE |
title_short | PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE |
title_sort | performance management systems in public sector under new public management regime an australian case |
topic | case study |
url | https://www.jopafl.com/uploads/issue20/PERFORMANCE_MANAGEMENT_SYSTEMS_IN_PUBLIC_SECTOR_UNDER_NEW_PUBLIC_MANAGEMENT_REGIME_AN_AUSTRALIAN_CASE.pdf |
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