PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE

Performance management system in public sector has undergone significant changes in new public management regime. Countries adopting new public management have brought changes in styles and modalities of performance management in public sector with the sole purpose of ensuring service quality to th...

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Main Authors: Anup CHOWDHURY, Nikhil Chandra SHIL
Format: Article
Language:English
Published: Technopress 2021-08-01
Series:Journal of Public Administration, Finance and Law
Subjects:
Online Access:https://www.jopafl.com/uploads/issue20/PERFORMANCE_MANAGEMENT_SYSTEMS_IN_PUBLIC_SECTOR_UNDER_NEW_PUBLIC_MANAGEMENT_REGIME_AN_AUSTRALIAN_CASE.pdf
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author Anup CHOWDHURY
Nikhil Chandra SHIL
author_facet Anup CHOWDHURY
Nikhil Chandra SHIL
author_sort Anup CHOWDHURY
collection DOAJ
description Performance management system in public sector has undergone significant changes in new public management regime. Countries adopting new public management have brought changes in styles and modalities of performance management in public sector with the sole purpose of ensuring service quality to the satisfaction of service recipients. This research has adopted a qualitative research methodology under epistemological and ontological paradigm of social inquiry to study the performance management system of a government owned department in Australian Capital Territory. Giddens’ Structuration theory has been applied as theoretical framework to develop a thick description of social reality. An in-depth case study method has been used as a predominant research methodology supplemented by observation, interview and review of archival records. The study reveals that new public management ideology has been successful in ensuring performance of the department from multi-facet dimensions.
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spelling doaj.art-6767d58a1cf14d3da2c75fb47d049e632022-12-22T00:05:00ZengTechnopressJournal of Public Administration, Finance and Law2285-22042285-34992021-08-0110204061https://doi.org/10.47743/jopafl-2021-20-03PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASEAnup CHOWDHURY0Nikhil Chandra SHIL1Department of Business Administration, East West University, Dhaka, BangladeshDepartment of Business Administration, East West University, Dhaka, BangladeshPerformance management system in public sector has undergone significant changes in new public management regime. Countries adopting new public management have brought changes in styles and modalities of performance management in public sector with the sole purpose of ensuring service quality to the satisfaction of service recipients. This research has adopted a qualitative research methodology under epistemological and ontological paradigm of social inquiry to study the performance management system of a government owned department in Australian Capital Territory. Giddens’ Structuration theory has been applied as theoretical framework to develop a thick description of social reality. An in-depth case study method has been used as a predominant research methodology supplemented by observation, interview and review of archival records. The study reveals that new public management ideology has been successful in ensuring performance of the department from multi-facet dimensions.https://www.jopafl.com/uploads/issue20/PERFORMANCE_MANAGEMENT_SYSTEMS_IN_PUBLIC_SECTOR_UNDER_NEW_PUBLIC_MANAGEMENT_REGIME_AN_AUSTRALIAN_CASE.pdfcase study
spellingShingle Anup CHOWDHURY
Nikhil Chandra SHIL
PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE
Journal of Public Administration, Finance and Law
case study
title PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE
title_full PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE
title_fullStr PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE
title_full_unstemmed PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE
title_short PERFORMANCE MANAGEMENT SYSTEMS IN PUBLIC SECTOR UNDER NEW PUBLIC MANAGEMENT REGIME: AN AUSTRALIAN CASE
title_sort performance management systems in public sector under new public management regime an australian case
topic case study
url https://www.jopafl.com/uploads/issue20/PERFORMANCE_MANAGEMENT_SYSTEMS_IN_PUBLIC_SECTOR_UNDER_NEW_PUBLIC_MANAGEMENT_REGIME_AN_AUSTRALIAN_CASE.pdf
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