The Engineer … No Longer a Person but a Number on an Excel Sheet: Enterprise Resource Planning and Commoditisation of Labour

Based on transcripts provided by 145 engineers working in various information technology organisations in Bangalore, India, the article examines the commoditisation of labour in this sector. In doing so, we specifically want to problematise algorithm-based decision-making embedded in the wider techn...

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Main Authors: Rajalaxmi Kamath, Eureka Sarkar
Format: Article
Language:English
Published: McMaster University Library Press 2020-05-01
Series:Global Labour Journal
Online Access:https://mulpress.mcmaster.ca/globallabour/article/view/4101
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author Rajalaxmi Kamath
Eureka Sarkar
author_facet Rajalaxmi Kamath
Eureka Sarkar
author_sort Rajalaxmi Kamath
collection DOAJ
description Based on transcripts provided by 145 engineers working in various information technology organisations in Bangalore, India, the article examines the commoditisation of labour in this sector. In doing so, we specifically want to problematise algorithm-based decision-making embedded in the wider technology of Integrated Development Environments like Enterprise Resource Planning and its ramifications for business and labour processes. Standardisation and modularisation of tasks have made wide inroads in workers’ lives, resulting in a replication of Taylorist mass-production techniques. In unpeeling the “materiality” behind such a development, we elaborate on how efficiency and profit motives of these firms are turning engineers into numbers on a spreadsheet. We conclude by commenting on the implications of this on labour’s organisation and resistance and the future trajectory of working life.
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spelling doaj.art-681675255b7041d8a7935d394915b2bd2022-12-21T20:07:43ZengMcMaster University Library PressGlobal Labour Journal1918-67112020-05-0111210.15173/glj.v11i2.4101The Engineer … No Longer a Person but a Number on an Excel Sheet: Enterprise Resource Planning and Commoditisation of LabourRajalaxmi Kamath0Eureka SarkarIndian Institute of Management BangaloreBased on transcripts provided by 145 engineers working in various information technology organisations in Bangalore, India, the article examines the commoditisation of labour in this sector. In doing so, we specifically want to problematise algorithm-based decision-making embedded in the wider technology of Integrated Development Environments like Enterprise Resource Planning and its ramifications for business and labour processes. Standardisation and modularisation of tasks have made wide inroads in workers’ lives, resulting in a replication of Taylorist mass-production techniques. In unpeeling the “materiality” behind such a development, we elaborate on how efficiency and profit motives of these firms are turning engineers into numbers on a spreadsheet. We conclude by commenting on the implications of this on labour’s organisation and resistance and the future trajectory of working life.https://mulpress.mcmaster.ca/globallabour/article/view/4101
spellingShingle Rajalaxmi Kamath
Eureka Sarkar
The Engineer … No Longer a Person but a Number on an Excel Sheet: Enterprise Resource Planning and Commoditisation of Labour
Global Labour Journal
title The Engineer … No Longer a Person but a Number on an Excel Sheet: Enterprise Resource Planning and Commoditisation of Labour
title_full The Engineer … No Longer a Person but a Number on an Excel Sheet: Enterprise Resource Planning and Commoditisation of Labour
title_fullStr The Engineer … No Longer a Person but a Number on an Excel Sheet: Enterprise Resource Planning and Commoditisation of Labour
title_full_unstemmed The Engineer … No Longer a Person but a Number on an Excel Sheet: Enterprise Resource Planning and Commoditisation of Labour
title_short The Engineer … No Longer a Person but a Number on an Excel Sheet: Enterprise Resource Planning and Commoditisation of Labour
title_sort engineer no longer a person but a number on an excel sheet enterprise resource planning and commoditisation of labour
url https://mulpress.mcmaster.ca/globallabour/article/view/4101
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