FACTORS OF CUSTOMER SATISFACTION WITH THE QUALITY OF BANKING SERVICES AND PREDICTION OF THEIR SIGNIFICANCE
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Faculty of Applied Management, Economics and Finance – MEF, Belgrade, University Business Academy in Novi Sad
2023-06-01
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| Series: | Journal of Process Management and New Technologies |
| Online Access: | https://drive.google.com/file/d/1YO7pYEllFB4NavlsWjM88FlWELsd6s8M/view?usp=sharing |
| _version_ | 1797242613572567040 |
|---|---|
| author | Nina Mitić Miodrag Brzaković |
| author_facet | Nina Mitić Miodrag Brzaković |
| author_sort | Nina Mitić |
| collection | DOAJ |
| first_indexed | 2024-04-24T18:42:00Z |
| format | Article |
| id | doaj.art-6826e075569b48949d5f5ef4962d830a |
| institution | Directory Open Access Journal |
| issn | 2334-735X 2334-7449 |
| language | English |
| last_indexed | 2024-04-24T18:42:00Z |
| publishDate | 2023-06-01 |
| publisher | Faculty of Applied Management, Economics and Finance – MEF, Belgrade, University Business Academy in Novi Sad |
| record_format | Article |
| series | Journal of Process Management and New Technologies |
| spelling | doaj.art-6826e075569b48949d5f5ef4962d830a2024-03-27T10:28:01ZengFaculty of Applied Management, Economics and Finance – MEF, Belgrade, University Business Academy in Novi SadJournal of Process Management and New Technologies2334-735X2334-74492023-06-01https://doi.org/10.5937/jpmnt11-44361FACTORS OF CUSTOMER SATISFACTION WITH THE QUALITY OF BANKING SERVICES AND PREDICTION OF THEIR SIGNIFICANCENina Mitić0Miodrag Brzaković1Faculty of Applied Management, Economics and Finance, Belgrade, SerbiaFaculty of Applied Management, Economics and Finance, Belgrade, Serbiahttps://drive.google.com/file/d/1YO7pYEllFB4NavlsWjM88FlWELsd6s8M/view?usp=sharing |
| spellingShingle | Nina Mitić Miodrag Brzaković FACTORS OF CUSTOMER SATISFACTION WITH THE QUALITY OF BANKING SERVICES AND PREDICTION OF THEIR SIGNIFICANCE Journal of Process Management and New Technologies |
| title | FACTORS OF CUSTOMER SATISFACTION WITH THE QUALITY OF BANKING SERVICES AND PREDICTION OF THEIR SIGNIFICANCE |
| title_full | FACTORS OF CUSTOMER SATISFACTION WITH THE QUALITY OF BANKING SERVICES AND PREDICTION OF THEIR SIGNIFICANCE |
| title_fullStr | FACTORS OF CUSTOMER SATISFACTION WITH THE QUALITY OF BANKING SERVICES AND PREDICTION OF THEIR SIGNIFICANCE |
| title_full_unstemmed | FACTORS OF CUSTOMER SATISFACTION WITH THE QUALITY OF BANKING SERVICES AND PREDICTION OF THEIR SIGNIFICANCE |
| title_short | FACTORS OF CUSTOMER SATISFACTION WITH THE QUALITY OF BANKING SERVICES AND PREDICTION OF THEIR SIGNIFICANCE |
| title_sort | factors of customer satisfaction with the quality of banking services and prediction of their significance |
| url | https://drive.google.com/file/d/1YO7pYEllFB4NavlsWjM88FlWELsd6s8M/view?usp=sharing |
| work_keys_str_mv | AT ninamitic factorsofcustomersatisfactionwiththequalityofbankingservicesandpredictionoftheirsignificance AT miodragbrzakovic factorsofcustomersatisfactionwiththequalityofbankingservicesandpredictionoftheirsignificance |