Acceptance factors of telemedicine technology during Covid‐19 pandemic among health professionals: A qualitative study

Abstract Objective Health professionals are the main users of telemedicine systems, and their acceptance will contribute to the successful implementation of this technology. The objective of this study is to provide a better understanding of the issues surrounding the acceptance of telemedicine tech...

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Main Authors: Rouidi Mohammed, Elouadi Abd Elmajid, Hamdoune Amine, Choujtani Khadija
Format: Article
Language:English
Published: Wiley 2023-02-01
Series:Healthcare Technology Letters
Subjects:
Online Access:https://doi.org/10.1049/htl2.12042
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author Rouidi Mohammed
Elouadi Abd Elmajid
Hamdoune Amine
Choujtani Khadija
author_facet Rouidi Mohammed
Elouadi Abd Elmajid
Hamdoune Amine
Choujtani Khadija
author_sort Rouidi Mohammed
collection DOAJ
description Abstract Objective Health professionals are the main users of telemedicine systems, and their acceptance will contribute to the successful implementation of this technology. The objective of this study is to provide a better understanding of the issues surrounding the acceptance of telemedicine technology by Moroccan health professionals in the public sector, in the preparation for a possible generalization of this technology in Morocco. Method Following a literature review, the authors mobilized a modified version of the unified model of technology acceptance and use, to explain and understand the determinants of health professionals’ intention to accept telemedicine technology. The authors’ methodology is based on a qualitative analysis and is primarily based on data obtained through semi‐structured interviews with health professionals, who the authors believe are the primary actors in the acceptance of this technology within Moroccan hospitals. Results The authors’ results suggest that performance expectancy, effort expectancy, compatibility, facilitating conditions, perceived incentives, and social influence have a significant positive impact on health professionals’ behavioural intention to accept telemedicine technology. Practical implications From a practical point of view, the results of this study can help the government, organizations responsible for the implementation of telemedicine, and policymakers to understand the key factors that may affect the behaviour of future users of this technology, and to develop very specific strategies and policies for a successful generalization.
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spelling doaj.art-682b912654b24c689ca2ff655a3f557e2023-04-17T09:45:11ZengWileyHealthcare Technology Letters2053-37132023-02-01101-2233310.1049/htl2.12042Acceptance factors of telemedicine technology during Covid‐19 pandemic among health professionals: A qualitative studyRouidi Mohammed0Elouadi Abd Elmajid1Hamdoune Amine2Choujtani Khadija3National School of Applied Sciences Ibn Tofail University Kenitra MoroccoNational School of Applied Sciences Ibn Tofail University Kenitra MoroccoFaculty of Economics and Management Hassan 1er University Settat MoroccoFaculty of Legal, Economic and Social Sciences Mohammed V University Rabat MoroccoAbstract Objective Health professionals are the main users of telemedicine systems, and their acceptance will contribute to the successful implementation of this technology. The objective of this study is to provide a better understanding of the issues surrounding the acceptance of telemedicine technology by Moroccan health professionals in the public sector, in the preparation for a possible generalization of this technology in Morocco. Method Following a literature review, the authors mobilized a modified version of the unified model of technology acceptance and use, to explain and understand the determinants of health professionals’ intention to accept telemedicine technology. The authors’ methodology is based on a qualitative analysis and is primarily based on data obtained through semi‐structured interviews with health professionals, who the authors believe are the primary actors in the acceptance of this technology within Moroccan hospitals. Results The authors’ results suggest that performance expectancy, effort expectancy, compatibility, facilitating conditions, perceived incentives, and social influence have a significant positive impact on health professionals’ behavioural intention to accept telemedicine technology. Practical implications From a practical point of view, the results of this study can help the government, organizations responsible for the implementation of telemedicine, and policymakers to understand the key factors that may affect the behaviour of future users of this technology, and to develop very specific strategies and policies for a successful generalization.https://doi.org/10.1049/htl2.12042acceptance factorshealth professionalsqualitative studytelemedicineUATUT
spellingShingle Rouidi Mohammed
Elouadi Abd Elmajid
Hamdoune Amine
Choujtani Khadija
Acceptance factors of telemedicine technology during Covid‐19 pandemic among health professionals: A qualitative study
Healthcare Technology Letters
acceptance factors
health professionals
qualitative study
telemedicine
UATUT
title Acceptance factors of telemedicine technology during Covid‐19 pandemic among health professionals: A qualitative study
title_full Acceptance factors of telemedicine technology during Covid‐19 pandemic among health professionals: A qualitative study
title_fullStr Acceptance factors of telemedicine technology during Covid‐19 pandemic among health professionals: A qualitative study
title_full_unstemmed Acceptance factors of telemedicine technology during Covid‐19 pandemic among health professionals: A qualitative study
title_short Acceptance factors of telemedicine technology during Covid‐19 pandemic among health professionals: A qualitative study
title_sort acceptance factors of telemedicine technology during covid 19 pandemic among health professionals a qualitative study
topic acceptance factors
health professionals
qualitative study
telemedicine
UATUT
url https://doi.org/10.1049/htl2.12042
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AT hamdouneamine acceptancefactorsoftelemedicinetechnologyduringcovid19pandemicamonghealthprofessionalsaqualitativestudy
AT choujtanikhadija acceptancefactorsoftelemedicinetechnologyduringcovid19pandemicamonghealthprofessionalsaqualitativestudy