Understanding patient satisfaction and loyalty in public and private primary health care
Background: The quality of health centers, patient satisfaction, and loyalty are three key factors that enable health care providers to improve their services and cost-effectiveness. This study, therefore, aims to determine patient satisfaction and loyalty in public and private primary health care c...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2020-07-01
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| Series: | Journal of Public Health Research |
| Subjects: | |
| Online Access: | https://jphres.org/index.php/jphres/article/view/1823 |