Characterization and Evolution of Mental Health Problems Attended to in a Telephone Helpline During the Lockdown and De-Escalation by COVID-19
Objectives: To picture the psychological impact on the general population consulting the Emergency Medical System (EMS) of Catalonia for psychological assistance due to the COVID-19.Methods: Calls received to the 061 emergency phone number between the months of March and June 2020 (period of lockdow...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2022-06-01
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| Series: | International Journal of Public Health |
| Subjects: | |
| Online Access: | https://www.ssph-journal.org/articles/10.3389/ijph.2022.1604561/full |
| _version_ | 1828831992000544768 |
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| author | Alba Pérez-González Alba Pérez-González Sonia Benítez-Borrego Sonia Benítez-Borrego Jordi Garcia-Sicard Andrés Cuartero Silvia Ruiz-Torras Joan Guàrdia-Olmos Joan Guàrdia-Olmos Joan Guàrdia-Olmos Joan Guàrdia-Olmos |
| author_facet | Alba Pérez-González Alba Pérez-González Sonia Benítez-Borrego Sonia Benítez-Borrego Jordi Garcia-Sicard Andrés Cuartero Silvia Ruiz-Torras Joan Guàrdia-Olmos Joan Guàrdia-Olmos Joan Guàrdia-Olmos Joan Guàrdia-Olmos |
| author_sort | Alba Pérez-González |
| collection | DOAJ |
| description | Objectives: To picture the psychological impact on the general population consulting the Emergency Medical System (EMS) of Catalonia for psychological assistance due to the COVID-19.Methods: Calls received to the 061 emergency phone number between the months of March and June 2020 (period of lockdown and de-escalation) were analyzed. The reason, most prevalent psychological symptoms, presence of psychological antecedents, and type of intervention that was carried out were analyzed.Results: A total of 2,516 calls were analyzed. Weeks 6, 7, 8 and 9 of lockdown saw the highest volume of calls (298, 314, 282 and 290 daily calls, respectively). The main profile of the affected person was women, under the age of 50 who are responsible for others. Psychologically, they present symptoms of depression (7.33%) and anxiety (39.44%). The greatest impacts on mental health throughout lockdown seem to be related to an increase of interpersonal conflict (8.8% < 11.2%), work-related problems (1.7% < 4.6%), and problems of psychological distress (6.5% < 17.0%).Conclusion: The information obtained enables us to better understand the possible evolution of the impacts on mental health derived from the lockdown. |
| first_indexed | 2024-12-12T16:44:27Z |
| format | Article |
| id | doaj.art-685fb58626454bd0971f50dcf6c1ff38 |
| institution | Directory Open Access Journal |
| issn | 1661-8564 |
| language | English |
| last_indexed | 2024-12-12T16:44:27Z |
| publishDate | 2022-06-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | International Journal of Public Health |
| spelling | doaj.art-685fb58626454bd0971f50dcf6c1ff382022-12-22T00:18:30ZengFrontiers Media S.A.International Journal of Public Health1661-85642022-06-016710.3389/ijph.2022.16045611604561Characterization and Evolution of Mental Health Problems Attended to in a Telephone Helpline During the Lockdown and De-Escalation by COVID-19Alba Pérez-González0Alba Pérez-González1Sonia Benítez-Borrego2Sonia Benítez-Borrego3Jordi Garcia-Sicard4Andrés Cuartero5Silvia Ruiz-Torras6Joan Guàrdia-Olmos7Joan Guàrdia-Olmos8Joan Guàrdia-Olmos9Joan Guàrdia-Olmos10Faculty of Psychology and Education Sciences, Open University of Catalonia, Barcelona, SpainResearch Group of Quantitative Psychology, University of Barcelona, Barcelona, SpainFaculty of Psychology and Education Sciences, Open University of Catalonia, Barcelona, SpainResearch Group of Quantitative Psychology, University of Barcelona, Barcelona, SpainEmergency Medical System of Catalonia, Hospitalet del Llobregat, SpainEmergency Medical System of Catalonia, Hospitalet del Llobregat, SpainResearch Group of Quantitative Psychology, University of Barcelona, Barcelona, SpainResearch Group of Quantitative Psychology, University of Barcelona, Barcelona, SpainDepartment of Social Psychology and Quantitative Psychology, University of Barcelona, Barcelona, SpainInstitute of Neurosciences, University of Barcelona, Barcelona, SpainUniversitat de Barcelona Institute of Complex Systems (UBICS), University of Barcelona, Barcelona, SpainObjectives: To picture the psychological impact on the general population consulting the Emergency Medical System (EMS) of Catalonia for psychological assistance due to the COVID-19.Methods: Calls received to the 061 emergency phone number between the months of March and June 2020 (period of lockdown and de-escalation) were analyzed. The reason, most prevalent psychological symptoms, presence of psychological antecedents, and type of intervention that was carried out were analyzed.Results: A total of 2,516 calls were analyzed. Weeks 6, 7, 8 and 9 of lockdown saw the highest volume of calls (298, 314, 282 and 290 daily calls, respectively). The main profile of the affected person was women, under the age of 50 who are responsible for others. Psychologically, they present symptoms of depression (7.33%) and anxiety (39.44%). The greatest impacts on mental health throughout lockdown seem to be related to an increase of interpersonal conflict (8.8% < 11.2%), work-related problems (1.7% < 4.6%), and problems of psychological distress (6.5% < 17.0%).Conclusion: The information obtained enables us to better understand the possible evolution of the impacts on mental health derived from the lockdown.https://www.ssph-journal.org/articles/10.3389/ijph.2022.1604561/fullmental healthCOVID-19emergency medical servicespsychological distresspsychosocial interventionhelp-line |
| spellingShingle | Alba Pérez-González Alba Pérez-González Sonia Benítez-Borrego Sonia Benítez-Borrego Jordi Garcia-Sicard Andrés Cuartero Silvia Ruiz-Torras Joan Guàrdia-Olmos Joan Guàrdia-Olmos Joan Guàrdia-Olmos Joan Guàrdia-Olmos Characterization and Evolution of Mental Health Problems Attended to in a Telephone Helpline During the Lockdown and De-Escalation by COVID-19 International Journal of Public Health mental health COVID-19 emergency medical services psychological distress psychosocial intervention help-line |
| title | Characterization and Evolution of Mental Health Problems Attended to in a Telephone Helpline During the Lockdown and De-Escalation by COVID-19 |
| title_full | Characterization and Evolution of Mental Health Problems Attended to in a Telephone Helpline During the Lockdown and De-Escalation by COVID-19 |
| title_fullStr | Characterization and Evolution of Mental Health Problems Attended to in a Telephone Helpline During the Lockdown and De-Escalation by COVID-19 |
| title_full_unstemmed | Characterization and Evolution of Mental Health Problems Attended to in a Telephone Helpline During the Lockdown and De-Escalation by COVID-19 |
| title_short | Characterization and Evolution of Mental Health Problems Attended to in a Telephone Helpline During the Lockdown and De-Escalation by COVID-19 |
| title_sort | characterization and evolution of mental health problems attended to in a telephone helpline during the lockdown and de escalation by covid 19 |
| topic | mental health COVID-19 emergency medical services psychological distress psychosocial intervention help-line |
| url | https://www.ssph-journal.org/articles/10.3389/ijph.2022.1604561/full |
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