Management of convergement of air and rail traffic services: A process approach
Passenger transportation represents one kind service with a certain quality and many parameters. Representing the transportation service users, passengers consider some of the quality parameters significantly important. The most important two parameters are the speed and time consumed for the transp...
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| Format: | Article |
| Language: | English |
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Savez inženjera i tehničara Srbije
2015-01-01
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| Series: | Tehnika |
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| Online Access: | http://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2015/0040-21761503535R.pdf |
| Summary: | Passenger transportation represents one kind service with a certain quality and many parameters. Representing the transportation service users, passengers consider some of the quality parameters significantly important. The most important two parameters are the speed and time consumed for the transport. A passengers expects from the transportation service to take him in the shortest possible period of time to his destination. The air traffic transportation must provide the passengers with the transport to / from the airport using the some other traffic class, mostly road traffic. The integrated service is seen as the product of the convergement process among air and rail traffic, where harmonization is viewed through the cooperation of these two traffic branches with the goal of providing a complete service that will in it's quality meet the passengers needs and expectations. |
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| ISSN: | 0040-2176 2560-3086 |