Management of convergement of air and rail traffic services: A process approach

Passenger transportation represents one kind service with a certain quality and many parameters. Representing the transportation service users, passengers consider some of the quality parameters significantly important. The most important two parameters are the speed and time consumed for the transp...

Full description

Bibliographic Details
Main Author: Ribarić Zoran B.
Format: Article
Language:English
Published: Savez inženjera i tehničara Srbije 2015-01-01
Series:Tehnika
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2015/0040-21761503535R.pdf
_version_ 1818945839924510720
author Ribarić Zoran B.
author_facet Ribarić Zoran B.
author_sort Ribarić Zoran B.
collection DOAJ
description Passenger transportation represents one kind service with a certain quality and many parameters. Representing the transportation service users, passengers consider some of the quality parameters significantly important. The most important two parameters are the speed and time consumed for the transport. A passengers expects from the transportation service to take him in the shortest possible period of time to his destination. The air traffic transportation must provide the passengers with the transport to / from the airport using the some other traffic class, mostly road traffic. The integrated service is seen as the product of the convergement process among air and rail traffic, where harmonization is viewed through the cooperation of these two traffic branches with the goal of providing a complete service that will in it's quality meet the passengers needs and expectations.
first_indexed 2024-12-20T08:05:30Z
format Article
id doaj.art-687e710710e94f3495940ee8d86520eb
institution Directory Open Access Journal
issn 0040-2176
2560-3086
language English
last_indexed 2024-12-20T08:05:30Z
publishDate 2015-01-01
publisher Savez inženjera i tehničara Srbije
record_format Article
series Tehnika
spelling doaj.art-687e710710e94f3495940ee8d86520eb2022-12-21T19:47:26ZengSavez inženjera i tehničara SrbijeTehnika0040-21762560-30862015-01-0170353554010.5937/tehnika1503535R0040-21761503535RManagement of convergement of air and rail traffic services: A process approachRibarić Zoran B.0Kontrola letenja Srbije i Crne Gore - SMATSA doo, BeogradPassenger transportation represents one kind service with a certain quality and many parameters. Representing the transportation service users, passengers consider some of the quality parameters significantly important. The most important two parameters are the speed and time consumed for the transport. A passengers expects from the transportation service to take him in the shortest possible period of time to his destination. The air traffic transportation must provide the passengers with the transport to / from the airport using the some other traffic class, mostly road traffic. The integrated service is seen as the product of the convergement process among air and rail traffic, where harmonization is viewed through the cooperation of these two traffic branches with the goal of providing a complete service that will in it's quality meet the passengers needs and expectations.http://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2015/0040-21761503535R.pdfair trafficrail trafficintegrated passenger transport servicesqualityconvergementmodelmanageprocessprocess approach
spellingShingle Ribarić Zoran B.
Management of convergement of air and rail traffic services: A process approach
Tehnika
air traffic
rail traffic
integrated passenger transport services
quality
convergement
model
manage
process
process approach
title Management of convergement of air and rail traffic services: A process approach
title_full Management of convergement of air and rail traffic services: A process approach
title_fullStr Management of convergement of air and rail traffic services: A process approach
title_full_unstemmed Management of convergement of air and rail traffic services: A process approach
title_short Management of convergement of air and rail traffic services: A process approach
title_sort management of convergement of air and rail traffic services a process approach
topic air traffic
rail traffic
integrated passenger transport services
quality
convergement
model
manage
process
process approach
url http://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2015/0040-21761503535R.pdf
work_keys_str_mv AT ribariczoranb managementofconvergementofairandrailtrafficservicesaprocessapproach