Operationalization of knowledge management in knowledge-intensive Pakistani banks: a qualitative case study
This exploratory study deals with the core issues related to the operationalization of knowledge management in knowledge-intensive Pakistani banks. In terms of scientific relevance, this study is important, because it contributes to the body of literature on knowledge management issues in the contex...
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| Format: | Article |
| Language: | English |
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LLC "CPC "Business Perspectives"
2017-07-01
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| Series: | Knowledge & Performance Management |
| Subjects: | |
| Online Access: | https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/9482/KPM_2017_01_Memon.pdf |
| _version_ | 1818033886319345664 |
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| author | Salman Bashir Memon Wajid Hussain Rizvi Sumaiya Syed |
| author_facet | Salman Bashir Memon Wajid Hussain Rizvi Sumaiya Syed |
| author_sort | Salman Bashir Memon |
| collection | DOAJ |
| description | This exploratory study deals with the core issues related to the operationalization of knowledge management in knowledge-intensive Pakistani banks. In terms of scientific relevance, this study is important, because it contributes to the body of literature on knowledge management issues in the context of banks in Pakistan. A qualitative research approach involving semi-structured interviews with senior managers and HR heads was adopted for the study. A total of sixteen interviews were conducted with senior managers and HR heads. All the interviews were carried out face to face amongst purposively selected participants from four commercial banks. The research findings were derived from the rigorous analytical process based on the qualitative content analysis method for making replicable and valid inferences from data in their context. The findings indicate that the present knowledge management system of the banks in Pakistan has helped members to meet the information needs through capture and to share explicit knowledge. |
| first_indexed | 2024-12-10T06:30:23Z |
| format | Article |
| id | doaj.art-68a79548dfba481ca269faf661c28cb7 |
| institution | Directory Open Access Journal |
| issn | 2543-5507 2616-3829 |
| language | English |
| last_indexed | 2024-12-10T06:30:23Z |
| publishDate | 2017-07-01 |
| publisher | LLC "CPC "Business Perspectives" |
| record_format | Article |
| series | Knowledge & Performance Management |
| spelling | doaj.art-68a79548dfba481ca269faf661c28cb72022-12-22T01:59:05ZengLLC "CPC "Business Perspectives"Knowledge & Performance Management2543-55072616-38292017-07-0111364510.21511/kpm.01(1).2017.049482Operationalization of knowledge management in knowledge-intensive Pakistani banks: a qualitative case studySalman Bashir Memon0Wajid Hussain Rizvi1Sumaiya Syed2Assistant Professor at Department of Business Administration, Shah Abdul Latif UniversityAssistant Professor at Institute of Business Administration, KarachiAssistant Professor at Department of Business Administration, Shah Abdul Latif UniversityThis exploratory study deals with the core issues related to the operationalization of knowledge management in knowledge-intensive Pakistani banks. In terms of scientific relevance, this study is important, because it contributes to the body of literature on knowledge management issues in the context of banks in Pakistan. A qualitative research approach involving semi-structured interviews with senior managers and HR heads was adopted for the study. A total of sixteen interviews were conducted with senior managers and HR heads. All the interviews were carried out face to face amongst purposively selected participants from four commercial banks. The research findings were derived from the rigorous analytical process based on the qualitative content analysis method for making replicable and valid inferences from data in their context. The findings indicate that the present knowledge management system of the banks in Pakistan has helped members to meet the information needs through capture and to share explicit knowledge.https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/9482/KPM_2017_01_Memon.pdfcontent analysisknowledge creationknowledge managementknowledge sharingPakistani banksqualitative method |
| spellingShingle | Salman Bashir Memon Wajid Hussain Rizvi Sumaiya Syed Operationalization of knowledge management in knowledge-intensive Pakistani banks: a qualitative case study Knowledge & Performance Management content analysis knowledge creation knowledge management knowledge sharing Pakistani banks qualitative method |
| title | Operationalization of knowledge management in knowledge-intensive Pakistani banks: a qualitative case study |
| title_full | Operationalization of knowledge management in knowledge-intensive Pakistani banks: a qualitative case study |
| title_fullStr | Operationalization of knowledge management in knowledge-intensive Pakistani banks: a qualitative case study |
| title_full_unstemmed | Operationalization of knowledge management in knowledge-intensive Pakistani banks: a qualitative case study |
| title_short | Operationalization of knowledge management in knowledge-intensive Pakistani banks: a qualitative case study |
| title_sort | operationalization of knowledge management in knowledge intensive pakistani banks a qualitative case study |
| topic | content analysis knowledge creation knowledge management knowledge sharing Pakistani banks qualitative method |
| url | https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/9482/KPM_2017_01_Memon.pdf |
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