Peningkatan Kualitas Produk Cokelat Dengan Integrasi Metode Kano Dan QFD
The company strives to produce quality products or services. Therefore, companies seek satisfaction or consumer needs so that consumers are satisfied. This study uses the Kano method and QFD. Kano aims to find out the attributes of chocolate products according to consumer desires. Furthermore, QFD g...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang
2018-08-01
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| Series: | Jurnal Teknik Industri |
| Subjects: | |
| Online Access: | http://ejournal.umm.ac.id/index.php/industri/article/view/6167 |
| _version_ | 1819087446472654848 |
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| author | Mohammad Lukman Wahyu Wulandari |
| author_facet | Mohammad Lukman Wahyu Wulandari |
| author_sort | Mohammad Lukman |
| collection | DOAJ |
| description | The company strives to produce quality products or services. Therefore, companies seek satisfaction or consumer needs so that consumers are satisfied. This study uses the Kano method and QFD. Kano aims to find out the attributes of chocolate products according to consumer desires. Furthermore, QFD gives priority to priority development. The research objective is to find out the product attributes that consumers want and provide information in an effort to improve quality. The results showed that there were 23 attributes which were consumers and 11 who were responsible for making new design designs, checking the composition and quality of raw materials, choosing fonts that were easy to read by consumers, adding filling nuts and eating in promotions via Instagram. |
| first_indexed | 2024-12-21T21:36:16Z |
| format | Article |
| id | doaj.art-68ecc248bfcd43d2901402f1a483a842 |
| institution | Directory Open Access Journal |
| issn | 1978-1431 2527-4112 |
| language | English |
| last_indexed | 2024-12-21T21:36:16Z |
| publishDate | 2018-08-01 |
| publisher | Jurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah Malang |
| record_format | Article |
| series | Jurnal Teknik Industri |
| spelling | doaj.art-68ecc248bfcd43d2901402f1a483a8422022-12-21T18:49:29ZengJurusan Teknik Industri, Fakultas Teknik Universitas Muhammadiyah MalangJurnal Teknik Industri1978-14312527-41122018-08-0119219020410.22219/JTIUMM.Vol19.No2.190-2044799Peningkatan Kualitas Produk Cokelat Dengan Integrasi Metode Kano Dan QFDMohammad Lukman0Wahyu WulandariUniversitas Muhammadiyah MalangThe company strives to produce quality products or services. Therefore, companies seek satisfaction or consumer needs so that consumers are satisfied. This study uses the Kano method and QFD. Kano aims to find out the attributes of chocolate products according to consumer desires. Furthermore, QFD gives priority to priority development. The research objective is to find out the product attributes that consumers want and provide information in an effort to improve quality. The results showed that there were 23 attributes which were consumers and 11 who were responsible for making new design designs, checking the composition and quality of raw materials, choosing fonts that were easy to read by consumers, adding filling nuts and eating in promotions via Instagram.http://ejournal.umm.ac.id/index.php/industri/article/view/6167Kano, Quality Function Deployment, House of Quality, Chocolate Product |
| spellingShingle | Mohammad Lukman Wahyu Wulandari Peningkatan Kualitas Produk Cokelat Dengan Integrasi Metode Kano Dan QFD Jurnal Teknik Industri Kano, Quality Function Deployment, House of Quality, Chocolate Product |
| title | Peningkatan Kualitas Produk Cokelat Dengan Integrasi Metode Kano Dan QFD |
| title_full | Peningkatan Kualitas Produk Cokelat Dengan Integrasi Metode Kano Dan QFD |
| title_fullStr | Peningkatan Kualitas Produk Cokelat Dengan Integrasi Metode Kano Dan QFD |
| title_full_unstemmed | Peningkatan Kualitas Produk Cokelat Dengan Integrasi Metode Kano Dan QFD |
| title_short | Peningkatan Kualitas Produk Cokelat Dengan Integrasi Metode Kano Dan QFD |
| title_sort | peningkatan kualitas produk cokelat dengan integrasi metode kano dan qfd |
| topic | Kano, Quality Function Deployment, House of Quality, Chocolate Product |
| url | http://ejournal.umm.ac.id/index.php/industri/article/view/6167 |
| work_keys_str_mv | AT mohammadlukman peningkatankualitasprodukcokelatdenganintegrasimetodekanodanqfd AT wahyuwulandari peningkatankualitasprodukcokelatdenganintegrasimetodekanodanqfd |