Towards open government through open source software for web analytics: The case of Matomo

Web analytics technologies provide opportunities for organisations to obtain information about users visiting their websites in order to understand and optimise web usage. Use of such technologies often leads to issues related to data privacy and potential lock-in to specific suppliers and propriet...

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Main Authors: Jonas Gamalielsson, Björn Lundell, Simon Butler, Christoffer Brax, Tomas Persson, Anders Mattsson, Tomas Gustavsson, Jonas Feist, Erik Lönroth
Format: Article
Language:English
Published: Danube-University Krems 2021-12-01
Series:JeDEM - eJournal of eDemocracy & Open Government
Subjects:
Online Access:https://www.jedem.org/index.php/jedem/article/view/650
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author Jonas Gamalielsson
Björn Lundell
Simon Butler
Christoffer Brax
Tomas Persson
Anders Mattsson
Tomas Gustavsson
Jonas Feist
Erik Lönroth
author_facet Jonas Gamalielsson
Björn Lundell
Simon Butler
Christoffer Brax
Tomas Persson
Anders Mattsson
Tomas Gustavsson
Jonas Feist
Erik Lönroth
author_sort Jonas Gamalielsson
collection DOAJ
description Web analytics technologies provide opportunities for organisations to obtain information about users visiting their websites in order to understand and optimise web usage. Use of such technologies often leads to issues related to data privacy and potential lock-in to specific suppliers and proprietary technologies. Use of open source software (OSS) for web analytics can create conditions for avoiding issues related to data privacy and lock-in, and thereby provides opportunities for a long-term sustainable solution for organisations both in the public and private sectors. The paper characterises use of and engagement with OSS projects for web analytics. Specifically, we contribute a characterisation of use of OSS licensed web analytics technologies in Swedish government authorities, and a characterisation of organisational engagement with the Matomo OSS project for web analytics.
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spelling doaj.art-68f8a4cf5baa4e779429714241abd32d2022-12-22T04:29:56ZengDanube-University KremsJeDEM - eJournal of eDemocracy & Open Government2075-95172021-12-0113210.29379/jedem.v13i2.650Towards open government through open source software for web analytics: The case of MatomoJonas Gamalielsson0Björn Lundell1Simon Butler2Christoffer Brax3Tomas Persson4Anders Mattsson5Tomas Gustavsson6Jonas Feist7Erik Lönroth8University of SkövdeUniversity of Skövde, Skövde, SwedenUniversity of Skövde, Skövde, SwedenCombitech AB, Skövde, SwedenDigitalist Sweden AB, Stockholm, SwedenHusqvarna AB, Huskvarna, SwedenPrimeKey Solutions AB, Solna, SwedenRedBridge AB, Stockholm, SwedenScania CV AB, Södertälje, Sweden Web analytics technologies provide opportunities for organisations to obtain information about users visiting their websites in order to understand and optimise web usage. Use of such technologies often leads to issues related to data privacy and potential lock-in to specific suppliers and proprietary technologies. Use of open source software (OSS) for web analytics can create conditions for avoiding issues related to data privacy and lock-in, and thereby provides opportunities for a long-term sustainable solution for organisations both in the public and private sectors. The paper characterises use of and engagement with OSS projects for web analytics. Specifically, we contribute a characterisation of use of OSS licensed web analytics technologies in Swedish government authorities, and a characterisation of organisational engagement with the Matomo OSS project for web analytics. https://www.jedem.org/index.php/jedem/article/view/650Open source softwareweb analyticsgovernment authoritiesMatomo
spellingShingle Jonas Gamalielsson
Björn Lundell
Simon Butler
Christoffer Brax
Tomas Persson
Anders Mattsson
Tomas Gustavsson
Jonas Feist
Erik Lönroth
Towards open government through open source software for web analytics: The case of Matomo
JeDEM - eJournal of eDemocracy & Open Government
Open source software
web analytics
government authorities
Matomo
title Towards open government through open source software for web analytics: The case of Matomo
title_full Towards open government through open source software for web analytics: The case of Matomo
title_fullStr Towards open government through open source software for web analytics: The case of Matomo
title_full_unstemmed Towards open government through open source software for web analytics: The case of Matomo
title_short Towards open government through open source software for web analytics: The case of Matomo
title_sort towards open government through open source software for web analytics the case of matomo
topic Open source software
web analytics
government authorities
Matomo
url https://www.jedem.org/index.php/jedem/article/view/650
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