Utilitarian or Hedonic? A Cross Cultural Study in Online Shopping

With the irreversible effect of globalization, a growing number of websites today sell their products to more than one country. The effects of cross cultural differences on buying behaviors are widely acknowledged. Therefore, a consideration about attracting and retaining online consumers from diffe...

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Main Authors: Hilal Ozen, Nil Kodaz
Format: Article
Language:English
Published: Vilnius University Press 2018-12-01
Series:Organizations and Markets in Emerging Economies
Subjects:
Online Access:https://www.journals.vu.lt/omee/article/view/14269
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author Hilal Ozen
Nil Kodaz
author_facet Hilal Ozen
Nil Kodaz
author_sort Hilal Ozen
collection DOAJ
description With the irreversible effect of globalization, a growing number of websites today sell their products to more than one country. The effects of cross cultural differences on buying behaviors are widely acknowledged. Therefore, a consideration about attracting and retaining online consumers from different countries and cultures is gaining importance. This paper examines the roles of hedonic and utilitarian values in online shopping by comparing cross culturally the Turkish and US consumers. A total of 264 students from Turkey and USA participated in the survey. The findings showed that the online shopping behaviors of Turkish and USA consumers differ according to their hedonic and utilitarian values. While Turkish consumers use online retailers to socialize with others, the USA people use online shopping for relaxation purposes.
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spelling doaj.art-69097374674d4d119a98af0b91015ec62022-12-21T18:58:35ZengVilnius University PressOrganizations and Markets in Emerging Economies2029-45812345-00372018-12-013210.15388/omee.2012.3.2.14269Utilitarian or Hedonic? A Cross Cultural Study in Online ShoppingHilal Ozen0Nil Kodaz1Istanbul UniversityIstanbul UniversityWith the irreversible effect of globalization, a growing number of websites today sell their products to more than one country. The effects of cross cultural differences on buying behaviors are widely acknowledged. Therefore, a consideration about attracting and retaining online consumers from different countries and cultures is gaining importance. This paper examines the roles of hedonic and utilitarian values in online shopping by comparing cross culturally the Turkish and US consumers. A total of 264 students from Turkey and USA participated in the survey. The findings showed that the online shopping behaviors of Turkish and USA consumers differ according to their hedonic and utilitarian values. While Turkish consumers use online retailers to socialize with others, the USA people use online shopping for relaxation purposes.https://www.journals.vu.lt/omee/article/view/14269Online shoppinghedonic valueutilitarian valueTurkeyUSA
spellingShingle Hilal Ozen
Nil Kodaz
Utilitarian or Hedonic? A Cross Cultural Study in Online Shopping
Organizations and Markets in Emerging Economies
Online shopping
hedonic value
utilitarian value
Turkey
USA
title Utilitarian or Hedonic? A Cross Cultural Study in Online Shopping
title_full Utilitarian or Hedonic? A Cross Cultural Study in Online Shopping
title_fullStr Utilitarian or Hedonic? A Cross Cultural Study in Online Shopping
title_full_unstemmed Utilitarian or Hedonic? A Cross Cultural Study in Online Shopping
title_short Utilitarian or Hedonic? A Cross Cultural Study in Online Shopping
title_sort utilitarian or hedonic a cross cultural study in online shopping
topic Online shopping
hedonic value
utilitarian value
Turkey
USA
url https://www.journals.vu.lt/omee/article/view/14269
work_keys_str_mv AT hilalozen utilitarianorhedonicacrossculturalstudyinonlineshopping
AT nilkodaz utilitarianorhedonicacrossculturalstudyinonlineshopping