Implementation of an improvement cycle in the care of a primary health care

ABSTRACT Objectives: to evaluate the effectiveness of a quality improvement cycle applied to the care of spontaneous demand in a primary care center. Methods: quasi-experimental before and after study, with a quantitative approach and no control group. An improvement cycle was carried out in a pri...

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Main Authors: Tainara Barbosa Nunes, Éricka Cecília Resende de Souza, Zenewton André da Silva Gama, Wilton Rodrigues Medeiros, Ana Elza Oliveira de Mendonça
Format: Article
Language:English
Published: Associação Brasileira de Enfermagem 2021-03-01
Series:Revista Brasileira de Enfermagem
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672021000100171&tlng=en
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author Tainara Barbosa Nunes
Éricka Cecília Resende de Souza
Zenewton André da Silva Gama
Wilton Rodrigues Medeiros
Ana Elza Oliveira de Mendonça
author_facet Tainara Barbosa Nunes
Éricka Cecília Resende de Souza
Zenewton André da Silva Gama
Wilton Rodrigues Medeiros
Ana Elza Oliveira de Mendonça
author_sort Tainara Barbosa Nunes
collection DOAJ
description ABSTRACT Objectives: to evaluate the effectiveness of a quality improvement cycle applied to the care of spontaneous demand in a primary care center. Methods: quasi-experimental before and after study, with a quantitative approach and no control group. An improvement cycle was carried out in a primary care center in the city of Guarabira/PB using five quality criteria. An evaluation, an intervention focused on the most problematic criterion and a reassessment were carried out. The samples were random (n = 60). The percentages and confidence intervals of compliance with each criterion were verified. Statistical significance was calculated using the Z test. Results: after the intervention, there was a significant improvement in two quality criteria of the care of spontaneous demand users (the user must be heard by a professional and go through the risk classification). Conclusions: the improvement cycle was an effective quality management method.
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spelling doaj.art-6979a522982f4ba0b52a17d0de2e1cd32022-12-22T04:16:23ZengAssociação Brasileira de EnfermagemRevista Brasileira de Enfermagem1984-04462021-03-0174110.1590/0034-7167-2020-0099Implementation of an improvement cycle in the care of a primary health careTainara Barbosa Nuneshttps://orcid.org/0000-0002-9097-9376Éricka Cecília Resende de Souzahttps://orcid.org/0000-0003-0711-7773Zenewton André da Silva Gamahttps://orcid.org/0000-0003-0818-9680Wilton Rodrigues Medeiroshttps://orcid.org/0000-0002-9096-8108Ana Elza Oliveira de Mendonçahttps://orcid.org/0000-0001-9015-211XABSTRACT Objectives: to evaluate the effectiveness of a quality improvement cycle applied to the care of spontaneous demand in a primary care center. Methods: quasi-experimental before and after study, with a quantitative approach and no control group. An improvement cycle was carried out in a primary care center in the city of Guarabira/PB using five quality criteria. An evaluation, an intervention focused on the most problematic criterion and a reassessment were carried out. The samples were random (n = 60). The percentages and confidence intervals of compliance with each criterion were verified. Statistical significance was calculated using the Z test. Results: after the intervention, there was a significant improvement in two quality criteria of the care of spontaneous demand users (the user must be heard by a professional and go through the risk classification). Conclusions: the improvement cycle was an effective quality management method.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672021000100171&tlng=enUser EmbracementPrimary Health CareHealth Services ResearchCommunity ParticipationTotal Quality Management
spellingShingle Tainara Barbosa Nunes
Éricka Cecília Resende de Souza
Zenewton André da Silva Gama
Wilton Rodrigues Medeiros
Ana Elza Oliveira de Mendonça
Implementation of an improvement cycle in the care of a primary health care
Revista Brasileira de Enfermagem
User Embracement
Primary Health Care
Health Services Research
Community Participation
Total Quality Management
title Implementation of an improvement cycle in the care of a primary health care
title_full Implementation of an improvement cycle in the care of a primary health care
title_fullStr Implementation of an improvement cycle in the care of a primary health care
title_full_unstemmed Implementation of an improvement cycle in the care of a primary health care
title_short Implementation of an improvement cycle in the care of a primary health care
title_sort implementation of an improvement cycle in the care of a primary health care
topic User Embracement
Primary Health Care
Health Services Research
Community Participation
Total Quality Management
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672021000100171&tlng=en
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