PENILAIAN KINERJA OBJEK WISATA TAMAN MARGASATWA MANGKANG BERDASARKAN PERSEPSI PENGUNJUNG

Mangkang Zoo is one of main tourism object in Semarang developed with the primary functions of conservation and education through animal breeding attractions, and recreation as a supporting function. There are some problems of Mangkang Zoo on the development, management, and implementation that affe...

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Main Authors: Siti Handayani, Sariffuddin Sariffuddin
Format: Article
Language:English
Published: Diponegoro University 2016-11-01
Series:Tataloka
Subjects:
Online Access:https://ejournal2.undip.ac.id/index.php/tataloka/article/view/959
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author Siti Handayani
Sariffuddin Sariffuddin
author_facet Siti Handayani
Sariffuddin Sariffuddin
author_sort Siti Handayani
collection DOAJ
description Mangkang Zoo is one of main tourism object in Semarang developed with the primary functions of conservation and education through animal breeding attractions, and recreation as a supporting function. There are some problems of Mangkang Zoo on the development, management, and implementation that affect its performance and makes fluctuations number of visitors every year. This research aims to assess the performance of Mangkang Zoo tourism object according to the visitor's perception. The analytical method used in this study is a quantitative method and using accidental sampling with a sample of 100 respondents. Collecting data will be analyzed using descriptive statistical, IPA, Gap, and CSI. The performance assessment of Mangkang Zoo has good criteria with overall satisfaction value 0.66 or satisfied criteria, but the criteria are not exactly can be seen from the result of the performance assessment towards the variation and completeness of animals because most visitors are dissatisfied with the attractions of breeding animals that have poor performance. So most visitors prefer using visits to recreation because demand for the main attractions not be fulfilled.
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spelling doaj.art-6a4ce6fd1f994fb8bd81349bbb49e8692022-12-22T01:23:25ZengDiponegoro UniversityTataloka0852-74582356-02662016-11-0118419712010.14710/tataloka.18.4.197-120668PENILAIAN KINERJA OBJEK WISATA TAMAN MARGASATWA MANGKANG BERDASARKAN PERSEPSI PENGUNJUNGSiti Handayani0Sariffuddin Sariffuddin1Departemen Perencanaan Wilayah dan Kota, Fakultas Teknik, Univeristas DiponegoroDepartemen Perencanaan Wilayah dan Kota, Fakultas Teknik, Univeristas DiponegoroMangkang Zoo is one of main tourism object in Semarang developed with the primary functions of conservation and education through animal breeding attractions, and recreation as a supporting function. There are some problems of Mangkang Zoo on the development, management, and implementation that affect its performance and makes fluctuations number of visitors every year. This research aims to assess the performance of Mangkang Zoo tourism object according to the visitor's perception. The analytical method used in this study is a quantitative method and using accidental sampling with a sample of 100 respondents. Collecting data will be analyzed using descriptive statistical, IPA, Gap, and CSI. The performance assessment of Mangkang Zoo has good criteria with overall satisfaction value 0.66 or satisfied criteria, but the criteria are not exactly can be seen from the result of the performance assessment towards the variation and completeness of animals because most visitors are dissatisfied with the attractions of breeding animals that have poor performance. So most visitors prefer using visits to recreation because demand for the main attractions not be fulfilled.https://ejournal2.undip.ac.id/index.php/tataloka/article/view/959tourism performancetourist satisfactiontourism supply
spellingShingle Siti Handayani
Sariffuddin Sariffuddin
PENILAIAN KINERJA OBJEK WISATA TAMAN MARGASATWA MANGKANG BERDASARKAN PERSEPSI PENGUNJUNG
Tataloka
tourism performance
tourist satisfaction
tourism supply
title PENILAIAN KINERJA OBJEK WISATA TAMAN MARGASATWA MANGKANG BERDASARKAN PERSEPSI PENGUNJUNG
title_full PENILAIAN KINERJA OBJEK WISATA TAMAN MARGASATWA MANGKANG BERDASARKAN PERSEPSI PENGUNJUNG
title_fullStr PENILAIAN KINERJA OBJEK WISATA TAMAN MARGASATWA MANGKANG BERDASARKAN PERSEPSI PENGUNJUNG
title_full_unstemmed PENILAIAN KINERJA OBJEK WISATA TAMAN MARGASATWA MANGKANG BERDASARKAN PERSEPSI PENGUNJUNG
title_short PENILAIAN KINERJA OBJEK WISATA TAMAN MARGASATWA MANGKANG BERDASARKAN PERSEPSI PENGUNJUNG
title_sort penilaian kinerja objek wisata taman margasatwa mangkang berdasarkan persepsi pengunjung
topic tourism performance
tourist satisfaction
tourism supply
url https://ejournal2.undip.ac.id/index.php/tataloka/article/view/959
work_keys_str_mv AT sitihandayani penilaiankinerjaobjekwisatatamanmargasatwamangkangberdasarkanpersepsipengunjung
AT sariffuddinsariffuddin penilaiankinerjaobjekwisatatamanmargasatwamangkangberdasarkanpersepsipengunjung