Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance

Objective: this work emphasizes the information technology governance (ITG) behavioral expression and aims to identify whether individual behavior contributes to the increase of the perceived maturity of the ITG mechanisms. The organizational citizenship behavior (OCB) concept was the base to develo...

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Main Authors: Guilherme Costa Wiedenhöft, Edimara Mezzomo Luciano
Format: Article
Language:English
Published: Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD) 2021-03-01
Series:RAC: Revista de Administração Contemporânea
Subjects:
Online Access:https://rac.anpad.org.br/index.php/rac/article/view/1475
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author Guilherme Costa Wiedenhöft
Edimara Mezzomo Luciano
author_facet Guilherme Costa Wiedenhöft
Edimara Mezzomo Luciano
author_sort Guilherme Costa Wiedenhöft
collection DOAJ
description Objective: this work emphasizes the information technology governance (ITG) behavioral expression and aims to identify whether individual behavior contributes to the increase of the perceived maturity of the ITG mechanisms. The organizational citizenship behavior (OCB) concept was the base to develop a model of relations between individual behavior and ITG maturity. Methods: we carried out a survey with 243 IT personnel of the executive branch of a Brazilian state government. We used partial least squares as data analysis technique. Results: the findings show the existence of a positive and significant relationship between the variable spirit of initiative and the perceived maturity of the ITG mechanisms. Conclusions: the impact of ITG changes in individuals’ behavior needs to be considered, which reinforces that ITG is a critical resource for implementing public policies and executing governmental strategies. In order to raise the IT governance maturity, managers should foster the spirit of initiative in their teams, acting on their antecedents such as feelings of control, complexity, self-efficacy, and responsibility for changes. Consequently, individuals can make a deliberate decision, constantly evaluating the likely outcomes of their behaviors in favor of the adoption of ITG mechanisms.
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spelling doaj.art-6a5702ee40394d1a91634efd3bad926c2023-09-03T03:25:11ZengAssociação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)RAC: Revista de Administração Contemporânea1415-65551982-78492021-03-01255e190237e19023710.1590/1982-7849rac2021190237.en1475Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology GovernanceGuilherme Costa Wiedenhöft0Edimara Mezzomo Luciano1Universidade Federal do Rio Grande, Instituto de Ciências Econômicas, Administrativas e Contábeis, Rio Grande, RS, Brazil.Pontifícia Universidade Católica do Rio Grande do Sul, Business School, Porto Alegre, RS, Brazil.Objective: this work emphasizes the information technology governance (ITG) behavioral expression and aims to identify whether individual behavior contributes to the increase of the perceived maturity of the ITG mechanisms. The organizational citizenship behavior (OCB) concept was the base to develop a model of relations between individual behavior and ITG maturity. Methods: we carried out a survey with 243 IT personnel of the executive branch of a Brazilian state government. We used partial least squares as data analysis technique. Results: the findings show the existence of a positive and significant relationship between the variable spirit of initiative and the perceived maturity of the ITG mechanisms. Conclusions: the impact of ITG changes in individuals’ behavior needs to be considered, which reinforces that ITG is a critical resource for implementing public policies and executing governmental strategies. In order to raise the IT governance maturity, managers should foster the spirit of initiative in their teams, acting on their antecedents such as feelings of control, complexity, self-efficacy, and responsibility for changes. Consequently, individuals can make a deliberate decision, constantly evaluating the likely outcomes of their behaviors in favor of the adoption of ITG mechanisms.https://rac.anpad.org.br/index.php/rac/article/view/1475information technology governanceit governance mechanismsorganizational citizenship behaviorpublic organizationspartial least squares
spellingShingle Guilherme Costa Wiedenhöft
Edimara Mezzomo Luciano
Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance
RAC: Revista de Administração Contemporânea
information technology governance
it governance mechanisms
organizational citizenship behavior
public organizations
partial least squares
title Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance
title_full Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance
title_fullStr Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance
title_full_unstemmed Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance
title_short Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance
title_sort going the extra mile impact of individuals behavior on information technology governance
topic information technology governance
it governance mechanisms
organizational citizenship behavior
public organizations
partial least squares
url https://rac.anpad.org.br/index.php/rac/article/view/1475
work_keys_str_mv AT guilhermecostawiedenhoft goingtheextramileimpactofindividualsbehavioroninformationtechnologygovernance
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