Detecting Changes in Perceptions towards Smart City on Chinese Social Media: A Text Mining and Sentiment Analysis

Examining the public’s attention and comments on smart city topics in social media can help enable a full understanding of the development characteristics of smart cities, and provide a realistic reference for improving the level of public participation and citizens’ sense of acquisition in smart ci...

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Main Authors: Aobo Yue, Chao Mao, Linyan Chen, Zebang Liu, Chaojun Zhang, Zhiqiang Li
Format: Article
Language:English
Published: MDPI AG 2022-08-01
Series:Buildings
Subjects:
Online Access:https://www.mdpi.com/2075-5309/12/8/1182
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author Aobo Yue
Chao Mao
Linyan Chen
Zebang Liu
Chaojun Zhang
Zhiqiang Li
author_facet Aobo Yue
Chao Mao
Linyan Chen
Zebang Liu
Chaojun Zhang
Zhiqiang Li
author_sort Aobo Yue
collection DOAJ
description Examining the public’s attention and comments on smart city topics in social media can help enable a full understanding of the development characteristics of smart cities, and provide a realistic reference for improving the level of public participation and citizens’ sense of acquisition in smart city construction. Based on Sina Weibo, a well-known social media platform in China, over 230,000 public comments related to smart cities were extracted to analyze. Using LDA (Latent Dirichlet Assignment) and CNN-BiLSTM (Convolutional Neural Network and Bi-directional long and short memory) models, a topic mining and sentiment analysis model for user comments was constructed to study the current state of public perception of smart city concepts. The results demonstrate that public discussions on smart cities were macro-oriented, focusing on strategic layout and technical applications. As public awareness of smart cities deepens, topics about application scenarios and social services are gradually emphasized. The public’s positive sentiment toward smart cities dominates and varies in sentiment intensity across years; the positive sentiment intensity of individual users on smart city ideas is significantly lower than that of official certified Weibo users, such as government departments and corporate organizations, which reveals the identity and temporal characteristics of public participation in cyberspace.
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spelling doaj.art-6ad361dbaadc4864a9f3ef22cdf209da2023-11-30T21:02:28ZengMDPI AGBuildings2075-53092022-08-01128118210.3390/buildings12081182Detecting Changes in Perceptions towards Smart City on Chinese Social Media: A Text Mining and Sentiment AnalysisAobo Yue0Chao Mao1Linyan Chen2Zebang Liu3Chaojun Zhang4Zhiqiang Li5School of Management Science and Real Estate, Chongqing University, Chongqing 400044, ChinaSchool of Management Science and Real Estate, Chongqing University, Chongqing 400044, ChinaSchool of Economics and Management, Tongji University, Shanghai 200092, ChinaSchool of Management Science and Real Estate, Chongqing University, Chongqing 400044, ChinaSchool of Management Science and Real Estate, Chongqing University, Chongqing 400044, ChinaSchool of Management Science and Real Estate, Chongqing University, Chongqing 400044, ChinaExamining the public’s attention and comments on smart city topics in social media can help enable a full understanding of the development characteristics of smart cities, and provide a realistic reference for improving the level of public participation and citizens’ sense of acquisition in smart city construction. Based on Sina Weibo, a well-known social media platform in China, over 230,000 public comments related to smart cities were extracted to analyze. Using LDA (Latent Dirichlet Assignment) and CNN-BiLSTM (Convolutional Neural Network and Bi-directional long and short memory) models, a topic mining and sentiment analysis model for user comments was constructed to study the current state of public perception of smart city concepts. The results demonstrate that public discussions on smart cities were macro-oriented, focusing on strategic layout and technical applications. As public awareness of smart cities deepens, topics about application scenarios and social services are gradually emphasized. The public’s positive sentiment toward smart cities dominates and varies in sentiment intensity across years; the positive sentiment intensity of individual users on smart city ideas is significantly lower than that of official certified Weibo users, such as government departments and corporate organizations, which reveals the identity and temporal characteristics of public participation in cyberspace.https://www.mdpi.com/2075-5309/12/8/1182smart citypublic perceptiontopics detectionsentiment change
spellingShingle Aobo Yue
Chao Mao
Linyan Chen
Zebang Liu
Chaojun Zhang
Zhiqiang Li
Detecting Changes in Perceptions towards Smart City on Chinese Social Media: A Text Mining and Sentiment Analysis
Buildings
smart city
public perception
topics detection
sentiment change
title Detecting Changes in Perceptions towards Smart City on Chinese Social Media: A Text Mining and Sentiment Analysis
title_full Detecting Changes in Perceptions towards Smart City on Chinese Social Media: A Text Mining and Sentiment Analysis
title_fullStr Detecting Changes in Perceptions towards Smart City on Chinese Social Media: A Text Mining and Sentiment Analysis
title_full_unstemmed Detecting Changes in Perceptions towards Smart City on Chinese Social Media: A Text Mining and Sentiment Analysis
title_short Detecting Changes in Perceptions towards Smart City on Chinese Social Media: A Text Mining and Sentiment Analysis
title_sort detecting changes in perceptions towards smart city on chinese social media a text mining and sentiment analysis
topic smart city
public perception
topics detection
sentiment change
url https://www.mdpi.com/2075-5309/12/8/1182
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