Tour Bus Crashes From The Perspective Of Tour Guides

Purpose – This study aims to understand the causes of tour bus crashes (TBCs) and related injuries, which are considered in the context of work-related accidents (WRAs). Design/Methodology/Approach – Five categories were obtained under occupational safety and health (OSH) by adopting qualitative...

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Main Authors: Aytug Arslan, Gulsah Akkus
Format: Article
Language:English
Published: Faculty of tourism and hospitality management 2023-01-01
Series:Tourism and Hospitality Management
Subjects:
Online Access:https://thm.fthm.hr/images/issues/vol2no1/4_Arslan_Akkus
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author Aytug Arslan
Gulsah Akkus
author_facet Aytug Arslan
Gulsah Akkus
author_sort Aytug Arslan
collection DOAJ
description Purpose – This study aims to understand the causes of tour bus crashes (TBCs) and related injuries, which are considered in the context of work-related accidents (WRAs). Design/Methodology/Approach – Five categories were obtained under occupational safety and health (OSH) by adopting qualitative and quantitative methods. Content analyses were employed by MAXQDA, 2020 for both open-ended survey questions and focus group interviews. Findings – TBCs and resulting injuries substantially result from i) negligence and unintentional faults of tour guides, ii) physical faults of drivers such as fatigue and insomnia, iii) physical conditions such as the environment and roads, iv) cost-orientation by travel agencies and intensive tour programs v) structural reasons such as night travels. A significant relationship was determined between the physical faults of drivers and intensive tour programs of travel agencies. Therefore, it was determined that unsafe conditions have a much higher impact than expected on TBCs. Originality of the research – TBCs were studied in the context of OSH for the first time. The study unveils the reasons behind fatal and non-fatal injuries of the TBCs by focusing on unsafe behavior and unsafe conditions.
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spelling doaj.art-6add25cc38d04bb6ae1ab0e41a9606c42023-05-11T15:57:08ZengFaculty of tourism and hospitality managementTourism and Hospitality Management1330-75331847-33772023-01-01291455810.20867/thm.29.1.4Tour Bus Crashes From The Perspective Of Tour GuidesAytug Arslan0https://orcid.org/0000-0003-2206-8471Gulsah Akkus1https://orcid.org/0000-0003-0263-8609Izmir Katip Celebi University, Faculty of Tourism, Department of Tourist Guiding Cigli, Izmir, 35620, TurkeyIzmir Katip Celebi University, Faculty of Tourism, Department of Tourism Management Cigli, Izmir, 35620, TurkeyPurpose – This study aims to understand the causes of tour bus crashes (TBCs) and related injuries, which are considered in the context of work-related accidents (WRAs). Design/Methodology/Approach – Five categories were obtained under occupational safety and health (OSH) by adopting qualitative and quantitative methods. Content analyses were employed by MAXQDA, 2020 for both open-ended survey questions and focus group interviews. Findings – TBCs and resulting injuries substantially result from i) negligence and unintentional faults of tour guides, ii) physical faults of drivers such as fatigue and insomnia, iii) physical conditions such as the environment and roads, iv) cost-orientation by travel agencies and intensive tour programs v) structural reasons such as night travels. A significant relationship was determined between the physical faults of drivers and intensive tour programs of travel agencies. Therefore, it was determined that unsafe conditions have a much higher impact than expected on TBCs. Originality of the research – TBCs were studied in the context of OSH for the first time. The study unveils the reasons behind fatal and non-fatal injuries of the TBCs by focusing on unsafe behavior and unsafe conditions.https://thm.fthm.hr/images/issues/vol2no1/4_Arslan_Akkus occupational safety and healthtour bus crashtour guideunsafe behaviourunsafe condition
spellingShingle Aytug Arslan
Gulsah Akkus
Tour Bus Crashes From The Perspective Of Tour Guides
Tourism and Hospitality Management
occupational safety and health
tour bus crash
tour guide
unsafe behaviour
unsafe condition
title Tour Bus Crashes From The Perspective Of Tour Guides
title_full Tour Bus Crashes From The Perspective Of Tour Guides
title_fullStr Tour Bus Crashes From The Perspective Of Tour Guides
title_full_unstemmed Tour Bus Crashes From The Perspective Of Tour Guides
title_short Tour Bus Crashes From The Perspective Of Tour Guides
title_sort tour bus crashes from the perspective of tour guides
topic occupational safety and health
tour bus crash
tour guide
unsafe behaviour
unsafe condition
url https://thm.fthm.hr/images/issues/vol2no1/4_Arslan_Akkus
work_keys_str_mv AT aytugarslan tourbuscrashesfromtheperspectiveoftourguides
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