An Agent-based Simulation of a QoS-oriented Supply Chain

With adaptive customer-orientation the efficiency of supply chain management is improved substantially. By the introduction of service quality-based decision-making into supply chain management the quality of service (QoS) within supply chains is expected to improve autonomously and continuously up-...

Full description

Bibliographic Details
Main Authors: Roman Gumzej, Bojan Rosi
Format: Article
Language:English
Published: University of Zagreb, Faculty of Transport and Traffic Sciences 2017-12-01
Series:Promet (Zagreb)
Subjects:
Online Access:https://traffic.fpz.hr/index.php/PROMTT/article/view/2520
_version_ 1817980551416512512
author Roman Gumzej
Bojan Rosi
author_facet Roman Gumzej
Bojan Rosi
author_sort Roman Gumzej
collection DOAJ
description With adaptive customer-orientation the efficiency of supply chain management is improved substantially. By the introduction of service quality-based decision-making into supply chain management the quality of service (QoS) within supply chains is expected to improve autonomously and continuously up- and downstream. In the paper the main characteristics of quality of service oriented supply chain management are outlined. The quality of service criterion, introduced into the adaptive supply chain model, provides market regulators and managements with the needed information and feedback to their increasingly informed decisions. By an experiment comprising several typical scenarios on our agent-based simulation model it was possible to empirically verify the expected impact of quality of service- based reasoning on generic adaptive supply chains.
first_indexed 2024-04-13T22:55:01Z
format Article
id doaj.art-6ae461c5b5c342ae8b9ba276dea074a2
institution Directory Open Access Journal
issn 0353-5320
1848-4069
language English
last_indexed 2024-04-13T22:55:01Z
publishDate 2017-12-01
publisher University of Zagreb, Faculty of Transport and Traffic Sciences
record_format Article
series Promet (Zagreb)
spelling doaj.art-6ae461c5b5c342ae8b9ba276dea074a22022-12-22T02:26:03ZengUniversity of Zagreb, Faculty of Transport and Traffic SciencesPromet (Zagreb)0353-53201848-40692017-12-0129659360110.7307/ptt.v29i6.25202520An Agent-based Simulation of a QoS-oriented Supply ChainRoman Gumzej0Bojan Rosi1Univerza u Mariboru Fakulteta za logistikoUniverza u Mariboru Fakulteta za logistikoWith adaptive customer-orientation the efficiency of supply chain management is improved substantially. By the introduction of service quality-based decision-making into supply chain management the quality of service (QoS) within supply chains is expected to improve autonomously and continuously up- and downstream. In the paper the main characteristics of quality of service oriented supply chain management are outlined. The quality of service criterion, introduced into the adaptive supply chain model, provides market regulators and managements with the needed information and feedback to their increasingly informed decisions. By an experiment comprising several typical scenarios on our agent-based simulation model it was possible to empirically verify the expected impact of quality of service- based reasoning on generic adaptive supply chains.https://traffic.fpz.hr/index.php/PROMTT/article/view/2520supply chainadaptivequality of servicemanagementagent-based simulation
spellingShingle Roman Gumzej
Bojan Rosi
An Agent-based Simulation of a QoS-oriented Supply Chain
Promet (Zagreb)
supply chain
adaptive
quality of service
management
agent-based simulation
title An Agent-based Simulation of a QoS-oriented Supply Chain
title_full An Agent-based Simulation of a QoS-oriented Supply Chain
title_fullStr An Agent-based Simulation of a QoS-oriented Supply Chain
title_full_unstemmed An Agent-based Simulation of a QoS-oriented Supply Chain
title_short An Agent-based Simulation of a QoS-oriented Supply Chain
title_sort agent based simulation of a qos oriented supply chain
topic supply chain
adaptive
quality of service
management
agent-based simulation
url https://traffic.fpz.hr/index.php/PROMTT/article/view/2520
work_keys_str_mv AT romangumzej anagentbasedsimulationofaqosorientedsupplychain
AT bojanrosi anagentbasedsimulationofaqosorientedsupplychain
AT romangumzej agentbasedsimulationofaqosorientedsupplychain
AT bojanrosi agentbasedsimulationofaqosorientedsupplychain