An Agent-based Simulation of a QoS-oriented Supply Chain
With adaptive customer-orientation the efficiency of supply chain management is improved substantially. By the introduction of service quality-based decision-making into supply chain management the quality of service (QoS) within supply chains is expected to improve autonomously and continuously up-...
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Format: | Article |
Language: | English |
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University of Zagreb, Faculty of Transport and Traffic Sciences
2017-12-01
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Series: | Promet (Zagreb) |
Subjects: | |
Online Access: | https://traffic.fpz.hr/index.php/PROMTT/article/view/2520 |
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author | Roman Gumzej Bojan Rosi |
author_facet | Roman Gumzej Bojan Rosi |
author_sort | Roman Gumzej |
collection | DOAJ |
description | With adaptive customer-orientation the efficiency of supply chain management is improved substantially. By the introduction of service quality-based decision-making into supply chain management the quality of service (QoS) within supply chains is expected to improve autonomously and continuously up- and downstream. In the paper the main characteristics of quality of service oriented supply chain management are outlined. The quality of service criterion, introduced into the adaptive supply chain model, provides market regulators and managements with the needed information and feedback to their increasingly informed decisions. By an experiment comprising several typical scenarios on our agent-based simulation model it was possible to empirically verify the expected impact of quality of service-
based reasoning on generic adaptive supply chains. |
first_indexed | 2024-04-13T22:55:01Z |
format | Article |
id | doaj.art-6ae461c5b5c342ae8b9ba276dea074a2 |
institution | Directory Open Access Journal |
issn | 0353-5320 1848-4069 |
language | English |
last_indexed | 2024-04-13T22:55:01Z |
publishDate | 2017-12-01 |
publisher | University of Zagreb, Faculty of Transport and Traffic Sciences |
record_format | Article |
series | Promet (Zagreb) |
spelling | doaj.art-6ae461c5b5c342ae8b9ba276dea074a22022-12-22T02:26:03ZengUniversity of Zagreb, Faculty of Transport and Traffic SciencesPromet (Zagreb)0353-53201848-40692017-12-0129659360110.7307/ptt.v29i6.25202520An Agent-based Simulation of a QoS-oriented Supply ChainRoman Gumzej0Bojan Rosi1Univerza u Mariboru Fakulteta za logistikoUniverza u Mariboru Fakulteta za logistikoWith adaptive customer-orientation the efficiency of supply chain management is improved substantially. By the introduction of service quality-based decision-making into supply chain management the quality of service (QoS) within supply chains is expected to improve autonomously and continuously up- and downstream. In the paper the main characteristics of quality of service oriented supply chain management are outlined. The quality of service criterion, introduced into the adaptive supply chain model, provides market regulators and managements with the needed information and feedback to their increasingly informed decisions. By an experiment comprising several typical scenarios on our agent-based simulation model it was possible to empirically verify the expected impact of quality of service- based reasoning on generic adaptive supply chains.https://traffic.fpz.hr/index.php/PROMTT/article/view/2520supply chainadaptivequality of servicemanagementagent-based simulation |
spellingShingle | Roman Gumzej Bojan Rosi An Agent-based Simulation of a QoS-oriented Supply Chain Promet (Zagreb) supply chain adaptive quality of service management agent-based simulation |
title | An Agent-based Simulation of a QoS-oriented Supply Chain |
title_full | An Agent-based Simulation of a QoS-oriented Supply Chain |
title_fullStr | An Agent-based Simulation of a QoS-oriented Supply Chain |
title_full_unstemmed | An Agent-based Simulation of a QoS-oriented Supply Chain |
title_short | An Agent-based Simulation of a QoS-oriented Supply Chain |
title_sort | agent based simulation of a qos oriented supply chain |
topic | supply chain adaptive quality of service management agent-based simulation |
url | https://traffic.fpz.hr/index.php/PROMTT/article/view/2520 |
work_keys_str_mv | AT romangumzej anagentbasedsimulationofaqosorientedsupplychain AT bojanrosi anagentbasedsimulationofaqosorientedsupplychain AT romangumzej agentbasedsimulationofaqosorientedsupplychain AT bojanrosi agentbasedsimulationofaqosorientedsupplychain |