EVALUATING SKILLS AND CHALLENGES AS ANTECEDENTS OF COMPELLING ONLINE INFORMATION-SEEKING EXPERIENCES

In contemporary information societies, consumers are increasingly expected to be proficient users of online information to support and guide their buying decisions. Due to the world wide web and its availability on a wide range of connectable devices, information from infinite commercial and non-com...

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Main Authors: Alina LAZOC, Dina Maria LUT
Format: Article
Language:English
Published: Romanian Foundation for Business Intelligence 2013-06-01
Series:Network Intelligence Studies
Subjects:
Online Access: http://seaopenresearch.eu/Journals/articles/NIS_1_7.pdf
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author Alina LAZOC
Dina Maria LUT
author_facet Alina LAZOC
Dina Maria LUT
author_sort Alina LAZOC
collection DOAJ
description In contemporary information societies, consumers are increasingly expected to be proficient users of online information to support and guide their buying decisions. Due to the world wide web and its availability on a wide range of connectable devices, information from infinite commercial and non-commercial sources can be instantly accessed and used. However, consumers’ level of self-efficacy in dealing with technology and the wide range of information content as well as the extent to which they feel cognitively challenged by the technological and content issues may significantly influence the intensity of their involvement with companies’ marketing information. Based on the online flow theory, describing total involvement experiences, as well as on recent developments of the information literacy construct, in the present paper we propose a research instrument for assessing two essential preconditions of optimal, highly engaging consumer online information-seeking experiences. We posit that consumers have compelling online search experiences when the level of both their technical and their cognitive skills match the informational challenges perceived in the online medium. Nevertheless, the following study represents only the first step in a complex scale development process and in building and testing the structural model describing causal relationships between flow constructs.
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spelling doaj.art-6ae6acdf9d4e42608140ba7ddb5d0ec02022-12-22T02:43:02ZengRomanian Foundation for Business IntelligenceNetwork Intelligence Studies2344-17122013-06-01I16167networ:y:2013:i:1:p:61-67EVALUATING SKILLS AND CHALLENGES AS ANTECEDENTS OF COMPELLING ONLINE INFORMATION-SEEKING EXPERIENCESAlina LAZOC0Dina Maria LUT1 Dimitrie Cantemir Christian University, Faculty of Management in Tourism and Commerce Timisoara, Romania Dimitrie Cantemir Christian University, Faculty of Management in Tourism and Commerce Timisoara, Romania In contemporary information societies, consumers are increasingly expected to be proficient users of online information to support and guide their buying decisions. Due to the world wide web and its availability on a wide range of connectable devices, information from infinite commercial and non-commercial sources can be instantly accessed and used. However, consumers’ level of self-efficacy in dealing with technology and the wide range of information content as well as the extent to which they feel cognitively challenged by the technological and content issues may significantly influence the intensity of their involvement with companies’ marketing information. Based on the online flow theory, describing total involvement experiences, as well as on recent developments of the information literacy construct, in the present paper we propose a research instrument for assessing two essential preconditions of optimal, highly engaging consumer online information-seeking experiences. We posit that consumers have compelling online search experiences when the level of both their technical and their cognitive skills match the informational challenges perceived in the online medium. Nevertheless, the following study represents only the first step in a complex scale development process and in building and testing the structural model describing causal relationships between flow constructs. http://seaopenresearch.eu/Journals/articles/NIS_1_7.pdf Information-seeking experienceConceptual flow modelOnline information skillsOnline information challengesScale development
spellingShingle Alina LAZOC
Dina Maria LUT
EVALUATING SKILLS AND CHALLENGES AS ANTECEDENTS OF COMPELLING ONLINE INFORMATION-SEEKING EXPERIENCES
Network Intelligence Studies
Information-seeking experience
Conceptual flow model
Online information skills
Online information challenges
Scale development
title EVALUATING SKILLS AND CHALLENGES AS ANTECEDENTS OF COMPELLING ONLINE INFORMATION-SEEKING EXPERIENCES
title_full EVALUATING SKILLS AND CHALLENGES AS ANTECEDENTS OF COMPELLING ONLINE INFORMATION-SEEKING EXPERIENCES
title_fullStr EVALUATING SKILLS AND CHALLENGES AS ANTECEDENTS OF COMPELLING ONLINE INFORMATION-SEEKING EXPERIENCES
title_full_unstemmed EVALUATING SKILLS AND CHALLENGES AS ANTECEDENTS OF COMPELLING ONLINE INFORMATION-SEEKING EXPERIENCES
title_short EVALUATING SKILLS AND CHALLENGES AS ANTECEDENTS OF COMPELLING ONLINE INFORMATION-SEEKING EXPERIENCES
title_sort evaluating skills and challenges as antecedents of compelling online information seeking experiences
topic Information-seeking experience
Conceptual flow model
Online information skills
Online information challenges
Scale development
url http://seaopenresearch.eu/Journals/articles/NIS_1_7.pdf
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