Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services. A Case Study from the Czech Republic
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Centre of Sociological Research, Szczecin, Poland
2015-10-01
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| Series: | Economics & Sociology |
| Online Access: | http://www.economics-sociology.eu/files/ES_8_3_Chocholakova.pdf |
| _version_ | 1811194217500770304 |
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| author | Anna Chochoľáková Lenka Gabčová Jaroslav Belás Juraj Sipko |
| author_facet | Anna Chochoľáková Lenka Gabčová Jaroslav Belás Juraj Sipko |
| author_sort | Anna Chochoľáková |
| collection | DOAJ |
| first_indexed | 2024-04-12T00:22:14Z |
| format | Article |
| id | doaj.art-6b1e20e0fecf45e28a3c271a8a8204f5 |
| institution | Directory Open Access Journal |
| issn | 2071-789X 2306-3459 |
| language | English |
| last_indexed | 2024-04-12T00:22:14Z |
| publishDate | 2015-10-01 |
| publisher | Centre of Sociological Research, Szczecin, Poland |
| record_format | Article |
| series | Economics & Sociology |
| spelling | doaj.art-6b1e20e0fecf45e28a3c271a8a8204f52022-12-22T03:55:41ZengCentre of Sociological Research, Szczecin, PolandEconomics & Sociology2071-789X2306-34592015-10-018310.14254/2071-789x.2015/8-3/6Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services. A Case Study from the Czech RepublicAnna ChochoľákováLenka GabčováJaroslav BelásJuraj Sipkohttp://www.economics-sociology.eu/files/ES_8_3_Chocholakova.pdf |
| spellingShingle | Anna Chochoľáková Lenka Gabčová Jaroslav Belás Juraj Sipko Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services. A Case Study from the Czech Republic Economics & Sociology |
| title | Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services. A Case Study from the Czech Republic |
| title_full | Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services. A Case Study from the Czech Republic |
| title_fullStr | Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services. A Case Study from the Czech Republic |
| title_full_unstemmed | Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services. A Case Study from the Czech Republic |
| title_short | Bank Customers’ Satisfaction, Customers’ Loyalty and Additional Purchases of Banking Products and Services. A Case Study from the Czech Republic |
| title_sort | bank customers satisfaction customers loyalty and additional purchases of banking products and services a case study from the czech republic |
| url | http://www.economics-sociology.eu/files/ES_8_3_Chocholakova.pdf |
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