Work from home connection: a cluster analysis based on the Internet service attributes towards subscribers profile

Purpose – The purpose of the study is to discover clusters or homogenous groups of work-from-home (WFH) Internet subscribers in the Philippines based on the attributes of speed, network quality, customer service, after-sales support, price, contract and value for money. Another objective is to deter...

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Bibliographic Details
Main Authors: Emmanuel Posadas Paulino, Gladys Cuenca Esteban
Format: Article
Language:English
Published: Emerald Publishing 2023-02-01
Series:Digital Transformation and Society
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/DTS-07-2022-0033/full/pdf