Work from home connection: a cluster analysis based on the Internet service attributes towards subscribers profile
Purpose – The purpose of the study is to discover clusters or homogenous groups of work-from-home (WFH) Internet subscribers in the Philippines based on the attributes of speed, network quality, customer service, after-sales support, price, contract and value for money. Another objective is to deter...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2023-02-01
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Series: | Digital Transformation and Society |
Subjects: | |
Online Access: | https://www.emerald.com/insight/content/doi/10.1108/DTS-07-2022-0033/full/pdf |