Veteran and Provider Satisfaction with a Home-Based Telerehabilitation Assessment for Wheelchair Seating and Mobility
The objective of this project was to measure Veteran and provider satisfaction with a home-based telerehabilitation assessment for wheelchair seating and mobility. Forty-three Veterans were seen remotely at their place of residence by a provider, using a VA Video Connect synchronous videoconferencin...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
University Library System, University of Pittsburgh
2020-12-01
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| Series: | International Journal of Telerehabilitation |
| Subjects: | |
| Online Access: | http://telerehab.pitt.edu/ojs/index.php/Telerehab/article/view/6341 |
| _version_ | 1823927161379094528 |
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| author | Kaila K. Ott Richard M. Schein Andi Saptono Brad E Dicianno Mark R. Schmeler |
| author_facet | Kaila K. Ott Richard M. Schein Andi Saptono Brad E Dicianno Mark R. Schmeler |
| author_sort | Kaila K. Ott |
| collection | DOAJ |
| description | The objective of this project was to measure Veteran and provider satisfaction with a home-based telerehabilitation assessment for wheelchair seating and mobility. Forty-three Veterans were seen remotely at their place of residence by a provider, using a VA Video Connect synchronous videoconferencing system. Veteran and provider satisfaction were collected using the Telerehabilitation Questionnaire (TRQ). Mean individual TRQ scores for both Veterans and providers were significantly higher than the scale midpoint of 3.5. Veterans had higher scores than providers for five individual items on the TRQ. Higher scores by Veterans on the technology and quality and clarity of the video and audio likely correspond to the differences in environmental settings in which the visit occurred for the Veteran compared with the provider. High satisfaction scores with the telerehabilitation assessments are likely attributed to the positive working relationship between the provider and the rehabilitation technician, who provided in-person technical support to the Veteran in the home during the wheeled mobility evaluation. Overall, the results indicate a high level of Veteran and provider satisfaction using telerehabilitation for wheelchair seating and mobility evaluations. |
| first_indexed | 2024-12-16T20:35:06Z |
| format | Article |
| id | doaj.art-6b6686229eca4f8e980772affad77126 |
| institution | Directory Open Access Journal |
| issn | 1945-2020 |
| language | English |
| last_indexed | 2024-12-16T20:35:06Z |
| publishDate | 2020-12-01 |
| publisher | University Library System, University of Pittsburgh |
| record_format | Article |
| series | International Journal of Telerehabilitation |
| spelling | doaj.art-6b6686229eca4f8e980772affad771262022-12-21T22:17:17ZengUniversity Library System, University of PittsburghInternational Journal of Telerehabilitation1945-20202020-12-0112231210.5195/ijt.2020.63416087Veteran and Provider Satisfaction with a Home-Based Telerehabilitation Assessment for Wheelchair Seating and MobilityKaila K. Ott0Richard M. Schein1Andi Saptono2Brad E Dicianno3Mark R. Schmeler4University of PittsburghUniversity of PittsburghUniversity of PittsburghUniversity of PittsburghUniversity of PittsburghThe objective of this project was to measure Veteran and provider satisfaction with a home-based telerehabilitation assessment for wheelchair seating and mobility. Forty-three Veterans were seen remotely at their place of residence by a provider, using a VA Video Connect synchronous videoconferencing system. Veteran and provider satisfaction were collected using the Telerehabilitation Questionnaire (TRQ). Mean individual TRQ scores for both Veterans and providers were significantly higher than the scale midpoint of 3.5. Veterans had higher scores than providers for five individual items on the TRQ. Higher scores by Veterans on the technology and quality and clarity of the video and audio likely correspond to the differences in environmental settings in which the visit occurred for the Veteran compared with the provider. High satisfaction scores with the telerehabilitation assessments are likely attributed to the positive working relationship between the provider and the rehabilitation technician, who provided in-person technical support to the Veteran in the home during the wheeled mobility evaluation. Overall, the results indicate a high level of Veteran and provider satisfaction using telerehabilitation for wheelchair seating and mobility evaluations.http://telerehab.pitt.edu/ojs/index.php/Telerehab/article/view/6341satisfactionservice deliverytelerehabilitationwheeled mobility |
| spellingShingle | Kaila K. Ott Richard M. Schein Andi Saptono Brad E Dicianno Mark R. Schmeler Veteran and Provider Satisfaction with a Home-Based Telerehabilitation Assessment for Wheelchair Seating and Mobility International Journal of Telerehabilitation satisfaction service delivery telerehabilitation wheeled mobility |
| title | Veteran and Provider Satisfaction with a Home-Based Telerehabilitation Assessment for Wheelchair Seating and Mobility |
| title_full | Veteran and Provider Satisfaction with a Home-Based Telerehabilitation Assessment for Wheelchair Seating and Mobility |
| title_fullStr | Veteran and Provider Satisfaction with a Home-Based Telerehabilitation Assessment for Wheelchair Seating and Mobility |
| title_full_unstemmed | Veteran and Provider Satisfaction with a Home-Based Telerehabilitation Assessment for Wheelchair Seating and Mobility |
| title_short | Veteran and Provider Satisfaction with a Home-Based Telerehabilitation Assessment for Wheelchair Seating and Mobility |
| title_sort | veteran and provider satisfaction with a home based telerehabilitation assessment for wheelchair seating and mobility |
| topic | satisfaction service delivery telerehabilitation wheeled mobility |
| url | http://telerehab.pitt.edu/ojs/index.php/Telerehab/article/view/6341 |
| work_keys_str_mv | AT kailakott veteranandprovidersatisfactionwithahomebasedtelerehabilitationassessmentforwheelchairseatingandmobility AT richardmschein veteranandprovidersatisfactionwithahomebasedtelerehabilitationassessmentforwheelchairseatingandmobility AT andisaptono veteranandprovidersatisfactionwithahomebasedtelerehabilitationassessmentforwheelchairseatingandmobility AT bradedicianno veteranandprovidersatisfactionwithahomebasedtelerehabilitationassessmentforwheelchairseatingandmobility AT markrschmeler veteranandprovidersatisfactionwithahomebasedtelerehabilitationassessmentforwheelchairseatingandmobility |